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Job Title: Technical Support Engineer, Air Conditioning

Division: Technical

Reporting to: General Manager & Manager

Position: Full-time

• Survey the market information for new products

• Visit exhibitions to investigate new products / market information and report

• Attend relevant seminars / meetings of products/sales support software

• Support new product development for European market

• Support European design development with MTH and sales team

• Promote MHI new refrigeration products

• Introduction of new products highlighting the features and the benefits

• Create presentations and enlighten the features and the benefits for customers / distributors

Develop & plan actions for existing and new MHIAE sales support software. (No software programming background needed).

• Benchmark competitors' products/ sales support software and make comparison

• Plan, Create sales tools specification.

• Collaborate with a software company to develops, troubleshoots and debugs sales support tools

Software Programs for software enhancements and new products.

Qualification:

Degree in Engineering or equivalent

Experience, knowledge and skills:

• Technical experience in refrigeration and/or air conditioning manufactures/distributors

• Experience / knowledge of sales support tools for air conditioner

• Knowledge in refrigeration cycle; VRF system; heat pump, commercial refrigeration system;

building management system; EU regulations / directives related to air conditioning / heat pump

/ refrigeration

• Strong interpersonal and communications skills

• Fluent written and verbal communication skills in the English language

• other European language(s) (French, German) desired but not essential

• Multi-tasking

• Prioritizing tasks

• Strong problem solving skills

• Understanding of customer requirements

• Advance knowledge in Microsoft (Windows, Word, Excel, PowerPoint)

• Prepare and make presentation

• Analyse operation data of the products

Location:

• Stockley Park, Uxbridge.

Working Hours:

Monday to Friday – 9am – 5pm (35 hours per week, 1 hour lunch break)