technical support engineer Glasgow, Scotland
iomart
Full Time
Glasgow, Scotland
28000 - 23000 GBP ANNUAL Today
Job description
What's in it for me?:
If you are passionate about IT, thrive on providing outstanding customer service and want to work in a role that provides you with the opportunity to develop, we would love to hear from you.
This is very much a hands-on role with plenty of challenging scenarios that will give you the opportunity to develop further as an engineer.
The standard hours of work for this role are Mon-Fri 09:00-17:30 (flexible start/finish times available) along with the requirement to participate in an on call rota (1 in 5 currently)We want to hear from you if you::
We’re an equal opportunities employer and want our vacancies to be available to all, so if you need us to make any reasonable adjustments during the process then just let us know.
Salary: £23,000 - £28,000 DOE
Supported training and development to help you be the best you can be- Holiday Trading Scheme - buy or sell part of your annual leave allowance
- Flexible and Hybrid working (3 days per week in the office and 2 at home)
- Day off on your birthday
- Enhanced paternity, maternity and adoption leave (up to 4 months full pay plus 4 months half pay)
- Flexible Benefits scheme (there a whole list of stuff in here including private healthcare, gym memberships, retail discounts… we could go on, but you'll want to know what you will be doing...)
You will provide technical support to our customers on a daily basis via tickets & phone calls for customers with services on shared, VPS and dedicated servers.. Working as part of an established team you will also be responsible for provisioning servers for customers, assisting with customer backups and troubleshooting hardware/network/software problems.
If you are passionate about IT, thrive on providing outstanding customer service and want to work in a role that provides you with the opportunity to develop, we would love to hear from you.
This is very much a hands-on role with plenty of challenging scenarios that will give you the opportunity to develop further as an engineer.
The standard hours of work for this role are Mon-Fri 09:00-17:30 (flexible start/finish times available) along with the requirement to participate in an on call rota (1 in 5 currently)
- Are an ambitious individual with an understanding of internet related protocols and standards particularly DNS, SMTP, HTTP and TCP/IP.
- Have excellent customer service skills as well as good problem solving abilities.
- Have a relevant qualifications e.g. LPIC/CompTIA A+ - or equivalent experience.
- MySQL or MSSQL Server administration experience.
- An understanding of networking principles.
- A willingness to learn, and operate as part of a team.
- Previous experience with virtualisation technologies.
At iomart we’re committed to creating a diverse and inclusive workplace. We also recognise your experience may not be perfectly aligned to all the criteria in the job ad. If you like the sound of this role, even if you don’t meet all the criteria, we encourage you to apply. You might just be the right fit for this or other roles.
Who you'll be doing it for::iomart is a cloud computing and IT managed services business providing hybrid cloud infrastructure, network connectivity, security and digital workplace capability. Now, that’s quite a mouthful, but our mission is simple: to make our customers businesses unstoppable by enabling them to connect, secure and scale anywhere, anytime.
- We’re a tech start-up success story (if we do say so ourselves).
- Starting out in 1998 (the year of Jamiroquai, Run DMC and Spice Girls), we’ve grown up a bit and now turnover more than £100m and employ 400 people.
- We’re ambitious, in a great position to grow and have recently appointed a new CEO (Reece) and executive team who are all super excited about driving the business forward.
- We’re headquartered in Glasgow with locations across the UK - which means options for relocation as well as progression.
Please click apply if you like the sound of this. If you do not have an up to date CV or want to have a chat about the role first please feel free to contact me on [email protected].
We’re an equal opportunities employer and want our vacancies to be available to all, so if you need us to make any reasonable adjustments during the process then just let us know.
About iomart
CEO: Reece Donovan
Revenue: $100 to $500 million (USD)
Size: 201 to 500 Employees
Type: Company - Public
Website: www.iomart.com
iomart
www.iomart.com
Glasgow, United Kingdom
Reece Donovan
$100 to $500 million (USD)
201 to 500 Employees
Company - Public
Internet & Web Services
