Job description
- Contract
- Staines, Surrey, South East, England
- Posted 10 hours ago
- £200 - £240.36 per day GBP / Year
- Category: DevOps, Engineering and Cloud
- Industry: Technology
- Experience: Junior
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Junior Technical Support Engineer
Location: Staines, Surrey
Length: 12 months
Rate: £200-240.36 per day (inside IR35)
Hours: 9-6pm
Duties:
– troubleshoot Technical Support Cases
– Communicating with Customers via Phone as well as written
Skills:
- Excellent verbal and written communication skills
- Demonstrated ability to troubleshoot difficult technical issues while keeping a professional demeanour
- Experience in one (or more) of the following; Email Infrastructure (POP3/IMAP, SMTP), Authentication & Authorisation Technologies (LDAP, SAML), Web Services (SOAP, REST), Data Extraction Technologies (JDBC, ODBC), Networking (HTTP, TCP/IP)
- Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell)
- Experience with relational databases (MySQL, Oracle)
- Experience working with cloud based software like Microsoft Azure, Amazon Web Services, Google Cloud Platform, Okta
Education:
- Has a Bachelor’s degree or better in Computer Science or related Engineering discipline