Technical Support Controller Wellingborough, England
Job description
Position Description
Technical Support Controller
Location: Volvo Truck & Bus Centre South & East – Wellingborough
Hours: Full Time - 08:30am to 16:30pm
Salary: £35,000 per annum (plus 5% Bonus)
At Volvo Trucks we have an fantastic opportunity for a Technical Support Controller to join our Used Trucks team, at Volvo Truck & Bus Centre South & East - located Wellingborough.
In this role you will be supporting one of the biggest, most prestigious used truck departments in Europe. You will be responsible for controlling the technical and administrative aspects of the Used Truck contract returns, into stock and sales preparation processes for the Wholesale and Retail sales activity.
Main Responsibilities Include:
- You will be responsible for checking that all incoming stock vehicles are managed through the returns process, via the Volvo Dealer Network and external inspection agencies.
- Ensuring that all incoming stock vehicles are inspected and prepared in accordance with source and intended sales channel.
- Ensuring vehicles that have been on contract maintenance have been correctly maintained by the operating dealer and recharge where appropriate.
- To instruct vehicle preparation in accordance with the sale type and requirements of the customer, track work is carried out within the required timescales and standard.
- To Monitor the progress of vehicles through prep centres and keep an up-to-date tracking spreadsheet.
Working for Volvo Group…
Volvo Group has an inclusive workplace culture focused on quality, customer service and the environment and working with us will give you the opportunity to do truly meaningful work.
Our benefits package includes:
- Pension (up to 7% Company matched) and life Assurance
- Company Bonus (up to 5% of salary)
- Medical Insurance provided by Bupa
- Enhanced Family Friendly polices, including Maternity leave with 6 months full and 6 months half pay & 5 week paternity leave
- Employee Assistance Programme (wellness, mindfulness & counselling)
- Discounts on Gym memberships, shopping vouchers and Holiday & Travel.
- Free on-site parking
Who are you?
You will hold an Engineering qualification to HNC level, or equivalent experience, and ideally have a HGV Class 1 License. Have good knowledge of Volvo workshop processes & practices, as well as knowledge of transport industry legislation. You will have proven administration skills, be confident using Microsoft Excel at intermediate level, and have knowledge of Volvo dealer systems. You will have a flexible approach to hours & travel, ability to work out of hours when required.
If this sounds like you...
Click Apply Today!
About us
The Volvo Group drives prosperity through transport solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers’ uptime and productivity. Founded in 1927, the Volvo Group is committed to shaping the future landscape of sustainable transport and infrastructure solutions. Countless career opportunities are offered across the group’s leading brands and entities that share a culture of Trust, Passion, High Performance, Change and Customer Success.
www.volvogroup.com/career.
The Volvo Trucks brand has been built up over decades and enjoys a solid position worldwide. It is one of the world’s best known and respected brands within the commercial vehicle industry. It is associated with the core values quality, safety and environmental care. With Volvo Trucks you will be part of a global and diverse team. We work with passion, we trust each other and we embrace change to stay ahead. Together we move the world we want to live in and help our customers keep their promises.
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