technical support St. Catharines
Yuv Technologies
Full Time
St. Catharines
62400 - 12.04 CAD HOURLY Today
Job description
- Education: Bachelor's degree
- Experience: 2 years to less than 3 years
- Willing to relocate
- Help desk
- Telecommunications industry
- Consulting firm
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Mapping and data visualization software
- Database software
- Data analysis software
- SharePoint
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Sitting
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Free parking available
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week
Work setting
Tasks
Computer and technology knowledge
Work conditions and physical capabilities
Personal suitability
Other benefits
About Yuv Technologies
Revenue: Unknown / Non-Applicable
Size: 1 to 50 Employees
Type: Company - Private
