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technical support

technical support St. Catharines

Yuv Technologies
Full Time St. Catharines 62400 - 12.04 CAD HOURLY Today
Job description

  • Education: Bachelor's degree
  • Experience: 2 years to less than 3 years

    • Work setting

  • Willing to relocate
  • Help desk
  • Telecommunications industry
  • Consulting firm

    • Tasks

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

    • Computer and technology knowledge

  • Mapping and data visualization software
  • Database software
  • Data analysis software
  • SharePoint

    • Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail
  • Sitting

    • Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Organized

    • Other benefits

  • Free parking available
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week

About Yuv Technologies

Revenue: Unknown / Non-Applicable
Size: 1 to 50 Employees
Type: Company - Private

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technical support
Yuv Technologies

Indore, India
Unknown / Non-Applicable
1 to 50 Employees
Company - Private
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