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technical support Greenford, England

Ultra Electronics

Full Time Greenford, England 47879 - 38190 GBP ANNUAL Today

Job description

Based: Greenford (relocating to Maidenhead in Q4 2023)

Wherever possible, we will consider a variety of working options to suit your lifestyle, whether that be hybrid home/office working, flexible working and part or full time employment. It's the 'innovating' and 'empowering' values that we ASPIRE to be. We welcome the challenge to work in new ways and have trust in you when getting the job done because we recognise, our business is our people.

The primary function of this role is supporting the repair, build or refurbishment of the Litening Pod as required by the company and contract, striving to achieve all Key Performance Indicators (KPIs) applicable to the project.

This role covers all types of Litening Pod, additional fitted equipment, all associated test equipment, tools and support equipment and other ISTAR equipment, as required.

This role is required to provide out of hours telephone support on a rota with the other technicians.

Key Responsibilities:

Fault diagnosis and repair of the Litening Pod to meet turnaround times and quality levels.
Fault diagnosis and repair of supporting equipment covering, but not limited to, LDMS, LDMS Plus, SDLT, dGTR and UltraVu to meet turnaround times and Quality levels.
Provision of a technical query answering service to customers including out-of-hours coverage where contracted for.
Recording work on the Company failure reporting system(s) to ensure a full audit trail is available for long term trend analysis.
Production activities including inspection and acceptance testing for all new Pods or associated equipment.
Implementation of hardware and software modifications and testing as required.
Adherence to all airworthiness aspects of the equipment.
Working in a safe and efficient manner at all times and in line with the security requirements of the business and projects.
Manage security of information as defined in the Security manual.

Required Skills and Experience:

Electronics qualified (HNC / ONC ideally)
Experience of servicing electronic systems

Desirable:

Safety & Airworthiness Standards and practices.
Electro/Optical techniques and theory including Infrared, CCD and lasers.
Communications and digital recording techniques and theory.
Understanding of military support practices.
Experience of electronic equipment used in Land, Sea and Air environments.
Experience in operating heavy lifting equipment and forklift trucks.
Experience of working in an electronic servicing workshop.
Experience of working with laser and TV aircraft pods or equipment.
Knowledge of Military or Aviation support environments.
Computer literacy with Microsoft Office.

Security Clearance:

The ability to obtain and maintain SC security clearance.

Here at Ultra we are an equal opportunity employer and value diversity and inclusivity. Underpinned by our values, behaviours and policies, we want you to feel empowered to be the best version of yourself. We also believe that people from different backgrounds and cultures will increase our diversity of thinking, ensuring we successfully deliver to our customers.

We therefore do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also support requests for flexible working arrangements wherever possible.

About Ultra Electronics

CEO: Simon Pryce
Revenue: $500 million to $1 billion (USD)
Size: 1001 to 5000 Employees
Type: Company - Public
Website: www.ultra.group
Year Founded: 1920

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