technical support Ottawa
FreeBalance
Full Time
Ottawa
85000 - 75000 CAD ANNUAL Today
Job description
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: Bachelor's degree
- Experience: Experience an asset
- Computer hardware or software retailer/wholesaler
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Linux
- Database software
- Oracle
- SQL
- MySQL
- Enhanced reliability security clearance
- Willing to travel
- Willing to travel cross-border
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Sitting
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
- What is your current field of study?
- What is your current level of study?
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
- Other benefits
- Learning/training paid by employer
- On-site amenities
- Parking available
- Wellness program
Work setting
Tasks
Computer and technology knowledge
Security and safety
Transportation/travel information
Work conditions and physical capabilities
Screening questions
Health benefits
Long term benefits
Other benefits
About FreeBalance
CEO: Manuel Schiappa Pietra
Revenue: Unknown / Non-Applicable
Size: 201 to 500 Employees
Type: Company - Private
Website: www.freebalance.com
Year Founded: 1984
FreeBalance
www.freebalance.com
Ottawa, Canada
Manuel Schiappa Pietra
Unknown / Non-Applicable
201 to 500 Employees
Company - Private
Enterprise Software & Network Solutions
1984
