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technical support

technical support Ottawa

FreeBalance
Full Time Ottawa 85000 - 75000 CAD ANNUAL Today
Job description

  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week
  • Education: Bachelor's degree
  • Experience: Experience an asset

    • Work setting

  • Computer hardware or software retailer/wholesaler

    • Tasks

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties

    • Computer and technology knowledge

  • Linux
  • Database software
  • Oracle
  • SQL
  • MySQL

    • Security and safety

  • Enhanced reliability security clearance

    • Transportation/travel information

  • Willing to travel
  • Willing to travel cross-border

    • Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Sitting

    • Screening questions

  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • What is the highest level of study you have completed?
  • What is your current field of study?
  • What is your current level of study?

    • Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits

    • Long term benefits

  • Other benefits

    • Other benefits

  • Learning/training paid by employer
  • On-site amenities
  • Parking available
  • Wellness program

About FreeBalance

CEO: Manuel Schiappa Pietra
Revenue: Unknown / Non-Applicable
Size: 201 to 500 Employees
Type: Company - Private
Website: www.freebalance.com
Year Founded: 1984

Post Jobs Online Apply Job
technical support
FreeBalance

www.freebalance.com
Ottawa, Canada
Manuel Schiappa Pietra
Unknown / Non-Applicable
201 to 500 Employees
Company - Private
Enterprise Software & Network Solutions
Information Technology
1984
Apply Job
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