technical support Halifax, England
Calderdale Council
Full Time
Halifax, England
27518 - 21834 GBP ANNUAL Today
Job description
Application closing date
20/07/2023
Location
Halifax
Salary
National Minimum Wage
Package
37 hours per week, fixed term for 21 months
Job category/type
Apprenticeship
Job description
Post Ref: CC690
This role is to provide effective and efficient support to the Parking Services team. This is an exciting opportunity to learn all aspects of technical and business support required to support the wider Parking Service.
Working as part of a team the post holder will be involved in undertaking a variety of administrative tasks, which will include answering telephone calls and responding to emails, which can sometimes be complex/technical in nature, updating systems, recovery of unpaid Penalty Charge Notices (PCNs) and issuing parking permits. This is in addition to purchasing tasks and reconciliation of payments and cash collected from ticket machines.
You will be required to provide excellent customer service and the successful candidate will be able to demonstrate strong organisational and communication skills, be familiar with IT systems and have excellent verbal and written communication skills.
You will be based in one of the Councils offices in central Halifax (the location will be provided upon appointment).
The successful application will study towards a level 3 qualification in Business Administration.
If you would like to discuss the role or locations in more detail, please contact Debbie Harrison on 01422 392185.
If you would like to have a chat about any of our apprenticeship vacancies or need any assistance with applying, please come along to one of our drop-ins:
- 5th July, between 1:00pm & 3:00pm - Todmorden Library
- 18th July, between 2:30pm & 4:30pm - Halifax Town Hall
Closing Date: 20 July 2023
Interview Date: Interviews will take place week commencing 31 July and 7 August
We may utilise digital interview methods.
As part of our Vision (https://www.calderdale.gov.uk/vision/) we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working / job share opportunities for both full and part time staff.
On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change.
Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised before being seen by the selection panel.
For support on your application please read our Application Booklet or visit our Employment Hub | Calderdale Council
We reserve the right to close vacancies prior to the advertised closing date, an early submission is advised.
Calderdale Council
www.calderdale.gov.uk
Halifax, United Kingdom
Robin Tuddenham
Unknown / Non-Applicable
1001 to 5000 Employees
Government
Municipal Agencies
1974
