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Post Ref: CC690

This role is to provide effective and efficient support to the Parking Services team. This is an exciting opportunity to learn all aspects of technical and business support required to support the wider Parking Service.

Working as part of a team the post holder will be involved in undertaking a variety of administrative tasks, which will include answering telephone calls and responding to emails, which can sometimes be complex/technical in nature, updating systems, recovery of unpaid Penalty Charge Notices (PCNs) and issuing parking permits. This is in addition to purchasing tasks and reconciliation of payments and cash collected from ticket machines.

You will be required to provide excellent customer service and the successful candidate will be able to demonstrate strong organisational and communication skills, be familiar with IT systems and have excellent verbal and written communication skills.

You will be based in one of the Councils offices in central Halifax (the location will be provided upon appointment).

The successful application will study towards a level 3 qualification in Business Administration.

If you would like to discuss the role or locations in more detail, please contact Debbie Harrison on 01422 392185.

If you would like to have a chat about any of our apprenticeship vacancies or need any assistance with applying, please come along to one of our drop-ins:

Interview Date: Interviews will take place week commencing 31 July and 7 August

We may utilise digital interview methods.

As part of our Vision (https://www.calderdale.gov.uk/vision/) we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working / job share opportunities for both full and part time staff.

On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change.

Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised before being seen by the selection panel.

For support on your application please read our Application Booklet or visit our Employment Hub | Calderdale Council

We reserve the right to close vacancies prior to the advertised closing date, an early submission is advised.