Technical Support Analyst - Operations B5 Glasgow, Scotland
Job description
NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included
Technical Analyst – Proactive Support Team AFC 5 (Various sites) NHS Greater Glasgow & Clyde (NHSGGC) are recruiting an experienced technical analyst to join a Proactive Support Team within eHealth. The Team’s primary objective is to deliver a customer focused eHealth technical support services including comprehensive support to all eHealth Desktops and end user devices within NHSGGC. The team’s additional objectives include deployment of applications within the eHealth environment, continually developing and improving the eHealth infrastructure, assisting other eHealth Teams in support of the complete eHealth infrastructure and management of network user resources. The post-holder will participate in most team roles and will work within a rota system for covering different sites / groups of sites, depending on workload and involvement in Strategic Objectives. Further roles require to meet the team’s additional objectives of developing the Desktop environment and deploying (packaging) applications will also be within the rota system, however further competency levels / qualifications will be required before the post-holder will be eligible to participate in these areas. The post-holder must have a combination of customer engagement skills, relevant technical education and qualification and demonstrable IT experience within the specialist area.
Informal Contact: Stewart McGookin, e-mail address: [email protected]
Details on how to contact the Recruitment Service can be found within the Candidate Information Packs
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.
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