Job description
The opportunity: Working within a new Technical Service team based at our Belfast production site, a position for a technically-minded, customer-focused individual to service the core carton business within the Irish region is available. The successful candidate will ensure that the site complies with all customers and Westrock requirements, maintaining proactive, positive relationships with suppliers and internal and external customers.
How you will impact WestRock:
- Collation of data from customers for new items
- Create Master Estimates, Production Estimates and generate item specifications on the Radius system
- Perform VWT Order, countercheck - new items
- In conjunction with the manager, make use of the Westrock-approved NPI process for the Irish region
- Control revision levels and item obsolescence on Radius and other systems
- Ensure correct costs captured
- Where appropriate, make combi decisions and process items for combi print.
- Work closely with management to ensure effective internal customer-supplier relationships and teamwork.
- Pre-flighting artwork on a technical level
- Responsible for ensuring production is to the highest quality standards and adherence to SOP guidelines and customer requirements within the TS team
- Participate in continuous improvement initiatives, and charter projects in the Project Portal on Westrock Connect
- Participate in company quality programs, e.g., Internal Audits, Calibration, JDI, Gemba walks, and 5S events to identify and report problems or deviations from standards
- Be self-motivated, standards-driven, with a keen eye for detail
- Ability to remain calm under pressure and work to tight deadlines
- Problem-solving skills
- Demonstrable experience in good team working and communication skills
- Demonstrable experience working to high-quality standards
- Able to travel as necessary
- Proficient in Microsoft Office Suite Programs
- Corporate culture based on integrity, respect, accountability, and excellence
- Comprehensive training with numerous learning and development opportunities
- A career with a global packaging company where sustainability, safety and inclusion are business drivers and foundational elements of the daily work