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Job description

Position Synopsis

This position is responsible for preparing and presenting quotations and proposals to customers for various products, services, and solutions that AKA is involved in. This effort will require a solid willingness to learn and a collaborative skillset to work with multiple stakeholders and departments to deliver quality proposals to customers and ultimately sales to the business.

This position is also responsible for providing effective customer service for all internal and external customers by utilizing excellent and over time in-depth knowledge of the company's products, services, and solutions.

Position Responsibilities

• Achieve growth and hit sales targets by successfully managing a pipeline of leads and opportunities. This will involve familiarization and utilization of AKA's customer relationship management (CRM) software and AKA's enterprise resource planning (ERP) software.
• Respond to inquiring customers to develop and qualify leads and convert opportunities while under supervision.
• Exhibit strong meeting management skills, including using online tools to organize, schedule, and conduct online meetings. These meeting management skills should involve preparing for the conference, establishing and sticking to an agenda, taking notes, and defining actions, and distributing meeting minutes post-meeting.
• Working both independently and collaboratively preparing estimates for products, services, and solutions that meet the customer's requirements and preparing and presenting technical and commercial proposals. – This will involve accessing and using company records, documentation, and tools, including lessons learned repositories. It will also involve collaborating and seeking out additional data and information from other AKA sales team members, AKA's engineering department, and other accessible subject matter experts along with the scientific record.
• Communicate and collaborate with AKA's current and potential clients, including preparing for and presenting our products, services, and solutions to existing and potential clients. Additional activities involve following up and soliciting feedback on submitted proposals, answering questions, and negotiating and revising content to ensure quality and customer satisfaction.
• Communicate and collaborate with AKA's procurement division, along with vendors requesting and negotiating technical and commercial aspects of proposals received to ensure quality and satisfaction for AKA's customers and partners.
• Communicate with AKA's operations department to ensure a successful handover between sales and operations. This means being able to clearly articulate both orally and in writing the scope, budget, and required timeline for the product(s), service(s), and solution(s) sold to ensure quality and satisfaction for AKA's customers and partners.
• Providing a solid commitment to continuous improvement by identifying potential and productivity tools, including developing, testing, implementing, and validating these improvements and tools.
• Establishing personal and practical goals and actions plans aligned with the company's mission, vision and values.
• Having a commitment to continuous education by learning and growing through self-education, collaborating with team members, and formal training.

Position Requirements

Education & Experience

• University/College Diploma in a technical field of study an asset.
• Experience in electrical engineering, automation, and software programming is an asset.
• Experience in the field of system integration is an asset.
• Experience, education, or training in sales and business an asset
• Product knowledge or industry experience in the power and electrical industry.

Special Knowledge

• Knowledge of Microsoft Office Suite of products essential including: MS Word, MS Excel, MS Power Point. Additional Microsoft products knowledge considered an asset would be MS Sharepoint, MS Teams, MS Project, and MS Visio.
• Knowledge of Enterprise Resource Planning tools considered an asset, and although not mandatory the candidate should mention if they have knowledge or experience working with the ERP Odoo.
• Knowledge of Customer Relationship management software tools considered an asset.

Skills

• Excellent organizational and time management skills.
• Ability to work in a fast-paced environment while setting priorities.
• Strong analytical and problem-solving skills.
• The capacity to multi-task, prioritize and work under pressure.
• Ability to liaise well with others and delegate tasks.
• Strong oral and written communication skills.
• Energetic, friendly, outgoing and proactive personality.
• Flexibility and desire to take on additional responsibilities.
• Attention to detail and deadlines.
• Willing to learn and grow with the company.

Communication

• Tailor communication (e.g., content, style and medium) to diverse audiences.
• Read cues from diverse listeners to assess when and how to change the planned communication approach to deliver messages effectively.
• Communicate equally and effectively at varying organizational levels.
• Understand others' underlying needs, motivations, emotions or concerns and communicate effectively despite the situation's sensitivity.

Initiative

• Persists in finding solutions
• Considers ideas from a variety of sources (e.g. literature, peers) to solve problems
• Anticipates and responds proactively to future needs (of external clients and internal groups) that may not be obvious to others.

Job Types: Full-time, Permanent

Salary: $60,000.00-$80,000.00 per year

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Paid time off
• RRSP match
• Vision care

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Work Location: In person

About Aspin Kemp & Associates

CEO: Jason Aspin
Revenue: Unknown / Non-Applicable
Size: 51 to 200 Employees
Type: Company - Private
Website: www.aka-group.com