technical project manager Manchester, England
Job description
An Incredible Opportunity!
Are you a talented, ambitious individual looking for an exciting challenge? Would you like to become an integral part of the software development team within a fast-growing, truly entrepreneurial digital marketing company at the start of what is shaping up to be an incredible journey? If yes, then we’d love to hear from you.
We’re offering a rare and genuinely unique opportunity to join one of the UK’s leading digital marketing agencies as a Technical Service Delivery Manager. Based within the beautiful rural village of Bollington, Cheshire, we are an international digital marketing firm that works closely with Google, Facebook, Snap, TikTok and Instagram.
We are on the hunt for a sharp, meticulous person who has a proven and demonstrable track record of cultivating and leading high-performance software development teams in fast-paced medium to large enterprises. The candidate must be highly organised, comfortable working in an accelerated environment, demonstrate the ability to communicate to technical and non-technical stakeholders, be able to challenge up as well as down, and be driven to scale an existing high-performance team to meet our growth and performance objectives.
For the right person, this truly is a fantastic opportunity.
Duties and Requirements of a Technical Service Delivery Manager
- Build strong relationships with the key stakeholders within Sales, Digital Marketing and Compliance, maintaining communication and ensuring they feel empowered to make decisions based on expectations from the technical team
- Setting realistic SLAs for tasks, ensuring that breaches are minimal and that any changes to targets are clearly communicated
- Take responsibility for ensuring the technical team are providing high quality output within the expected time constraints
- Manage one or more development squads with related system/dependencies
- Manage significant complexity and ambiguity in delivery outcomes
- Lead and coach the development squads, including tracking of KPIs and Role Profiles at a team and individual developer level
- Combine bespoke ideas with industry standard practices to plug gaps, fix shortcomings or enhance development processes
- Has a drive to ensure that things are done in the best fashion they can be, managing tasks against levels of technical debt to ensure improvement over time
- Use broad and deep technical understanding of current and emerging trends and technologies to bring fresh ideas to the development teams
- Keep teams focussed and manage pace vs. pressure
- Strong understanding of speed vs. quality vs. cost
- Ensure documentation is maintained or created where shortcomings are identified
The Ideal Candidate
We know different people will take different routes to get to where they are now, so it might be the case that you feel you are not quite aligned with the below. If you know you have what it takes, do get in touch still - let us know how you are the person we are looking for.
- 3+ years of experience with a technical background in design, development, testing, and deployments, ideally within PHP.
- 1+ proven years of managing (or having a leading role of) talented software engineering teams
- Is working at least level 3 (level 4 preferred) for the ‘Levels of Responsbility’ sections as assessed by the SFIA8 Framework
- Excellent communication skills with technical staff, non-technical staff and third-parties
- Strong experience carrying out assessments of performance, working with each individual to help them overcome their weaknesses and progress as a developer
- Strong experience managing high-performing software development teams
- Good exposure to leveraging cloud technologies (preferably AWS)
- Commercial experience working in an agile environment with immature CI/CD infrastructure
- Has worked with senior leadership / directors to execute long-term business and technical strategy
- Strong customer focus, ownership, urgency, and drive
- Ability to handle multiple dynamic and competing priorities in a fast-paced environment
- ITIL Certification at foundation level or higher
- Administrative experience with Slack and Jira Cloud, including Jira Service Desk
- Previous experience to serverless cloud environments
- Solid exposure to software security and secure coding patterns
- Ability to implement Agile values and Agile frameworks top-down within an organisation
2023 has been an exciting year so far, in addition to our existing roster of products, we have significant growth plans that will allow us to break into new markets and capitalise on currently uncharted territory. We have also recently opened an office in Miami, Florida to support our expansion.
Sound interesting? If you believe that you have what it takes to make the grade, we would love to hear from you.
What’s on offer?
- £30,000 - £50,000 basic annual salary paid monthly (depending on experience)
- Smashing your KPIs and benefiting the company as a result? We will reward you with an up to £10,000 bonus (paid monthly)
- Opportunity to join a super-fast growing, exciting digital agency.
- Continual support and training.
- Private Medical Insurance.
- Death in Service Insurance.
- Your birthday is off.
- Remote working opportunities.
- Fun, relaxed, super interesting work environment.
- Housed within a cool, custom-built, tech-centric office.
- Frequent team days/nights out (at least 1 per quarter).
- Free tea/coffee/soft drinks and snacks.
- Monthly Domino’s pizza and team lunches.
- Fully stocked Friday beer fridge!
Unlike many businesses, 2021 onwards has been a fantastic couple of years for us! We have huge growth aspirations for 2023 (and beyond!) and a very clear plan as to how we will get there. This really is the perfect time for the right person to join our exciting business and make their mark.
Sound Interesting? If you believe that you have what it takes to become our Technical Service Delivery Manager, then we want to hear from you!
Please send your CV and a covering letter detailing why we should consider you for this role.
*If you do not provide a covering letter then you will not be considered for this truly amazing role!
Job Type: Full-time
Salary: £30,000.00-£60,000.00 per year
Benefits:
- Company events
- Company pension
- Discounted or free food
- Gym membership
- Life insurance
- Private medical insurance
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location: In person
