technical project manager Manchester, England
Job description
Golden Lane Housing have an exciting opportunity for an IT Projects Manager. This is a full time (35 hours per week) permanent role and is home based, with visits to the Manchester office.
The role holder will work across all areas of the business to facilitate and introduce through projects and work groups high quality technological solutions to issues which cause barriers for end users leading to operational ineffectiveness.
You will design a project plan based on priorities and learning needs and collaborate with users to tease out operational IT issues which prevent colleagues doing their jobs to the best of their abilities. Leading on all projects, the IT & Project Officer will support with the delivery of all projects. Using excellent people skills, you will have good conversations and undertake systematic analysis to precisely find and interpret IT barriers. You will also have to assess the scale, cost, and complexity of the solution to create project outlines and set up timescales for delivery once project implementation has been agreed. Establishing automation and streamlining using the relevant IT solutions will be a key deliverable for the role, as well as full use of all systems to establish consistency and value for money.
Responsibilities
- Using recognised project management techniques to define and record business change requirements to inform business application improvement activities
- Proactively engage with business and IT colleagues to maintain IT application services and ensure the contractual obligations are delivered.
- Establish and lead business information and management information initiatives
- Undertake assessments of application hierarchies and design solutions
- Undertake the reading of stored procedures and server logs
- Undertake application investigation activities to meet customer management and business formation requirements and present findings and recommendations to the Head of IT & Projects
- Supply input and insight to data architecture activities designed to improve the quality and accuracy of data
- Function as the liaison point between business departments, suppliers, infrastructure, and support teams to provide end to end technological solutions appropriate to user need and issues
- Organise, prepare, and lead supporting training events with internal customers
- Assess feasibility and relevance of business change factors which have a direct bearing on Business Case outcomes,
- Understand integration strategies between applications and ideally knowledge of application programming interfaces
- Undertake developments following GDPR, Cyber Security, Data Protection, and complete Data Protection Impact Assessments (DPIA) for appropriate software developments
- Coordinate and design user acceptance testing (UAT) processes for specific applications implementations, and work with stakeholders and project managers
- Devising IT Strategy, policy, and procedures
- Support procurement and negotiation of IT supplies (hardware and software)
Candidate Requirements
- Microsoft MSCE or equivalent qualification
- Experience in supporting all business use of Microsoft desktop technologies
- Experience in supporting business requirement specifications
- Experience in defining and coordinating user acceptance testing (UAT)
- Experience of designing and delivering IT development projects
- Experience of working with tenant facing housing management systems
- Experience of working within a Defined Project Management Framework
- Experience in working in an ITIL-based service support operation
- Knowledge of SQL and XML coding
- Knowledge of Data Protection legislation
- Travel will be required so a full UK driving licence is essential.
For further information and how to apply please visit https://www.glh.org.uk/about/careers/
Job Types: Full-time, Permanent
Salary: £44,520.00 per year
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Manchester
Reference ID: 067
