Job description
Technical Project Manager
Network Services are fundamental to how we live as employees and customers. The network we provide needs to be operational 24x7x365 to deliver a quality service to our customers across the consumer and business sectors. Cyber security is paramount in ensuring our critical services are always available and resilient. That is why the Government has set forth new legislation to establish a robust security framework for 5G, full fibre networks and our public electronic communications networks and services to ensure we design, build, and operate secure and resilient networks and manage their supply chains accordingly.
We have a central Security Transformation programme within the Network Services unit that will deliver common capability projects across the BT Group, including deliveries for our key networks such as the IPP (Internet & Peering platform) on which ~40% of the UK’s broadband traffic traverses. To do this effectively, we need diversity of thought, engaging leaders and problem solvers who can figure out how best to collaborate and drive their team to success by bringing our core assets into full compliance under the new legislation and transforming our network. Hence, we are recruiting a Project Manager that is personable, engaging, and able to build brilliant relationships across a wide range of stakeholders.
You will be working in a highly complex, fast-paced environment where you will be responsible for creating and leading an integrated team to deliver end-to-end projects ensuring they have a valid business benefit, deliver on time, within budget and to agreed quality criteria from conception through to launch and transition into operations. Your ultimate objective will be to drive successful security transformation across our technology, people and process using agile methodologies, allowing BT to continue providing the most secure and resilient network to all our customers, making us the most trusted connector of people, devices, and networks. Are you ready to drive change and be a part of a winning team – then this is the role for you. The role also offers the opportunity for a hybrid work model (3 days in any of our London, Birmingham and Manchester offices and 2 days wherever you like).
- Using Agile approach -work with teams using an Agile methodology to allow collaboration and realising value sooner.
- Managing virtual teams of <100 and including several 3rd party Suppliers, providing strong leadership across many Projects, depending on size and complexity.
- Conflict resolution through problem-solving, negotiation, open communication, and direct influencing.
- E2E planning of projects, including resources, negotiating, and securing resources as required.
- E2E ownership of the project, ensuring delivery to time, budget and quality as expected.
- Responsible for project governance, <£5m budget management, risk, issue, and change management for the entire project.
- Providing reporting to time and standard as directed by PMO.
- Collaborating across all design and delivery partners to produce coherent project outcomes.
- Working across the stakeholder group whilst influencing up to the Director level.
- Visibly owning delivery and driving engagement for the project.
- Influencing - using business and domain expertise to affect project outcomes.
- Driving – E2E ownership of a project. Ensuring delivery to time, budget and quality as expected.
- Negotiating - Interlocking projects with dependencies and dependant projects, securing prioritisation and alignment as required.
- Experience using agile methodology across project management, scrum mastering or product ownership.
- Experience managing security projects.
- Knowledge of Telecoms Security Acts.
- Good knowledge of and experience with networks and security products and services.
- Professional experience delivering medium to large projects (<£5m) within a Gated Project Governance process.
- Ability to provide effective leadership and project planning to project teams.
- Experience communicating with stakeholders up to the Director level, driving robust, open and sustained communication channels within the project team and with the broader stakeholder community.
- Ability to work with stakeholders to shape the project and proactively solve conflict situations through problem-solving, negotiation, open communication, and direct influencing.
- Experience in proactively forecasting and managing project costs to forecasts, both Opex and Capex.
- Security (infosec and cyber security) knowledge and experience would be an advantage.
- Industry recognised Project Management Qualification.
- Competitive salary
- 10% on target bonus
- BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
- 25 days annual leave (not including bank holidays), increasing with service
- Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
- World-class training and development opportunities
- Discounted broadband, mobile and TV packages
- Access to 100’s of retail discounts including the BT shop