Find More Than 10K+
United Kingdom Jobs

Description

Key Responsibilities

• Ensure that identified business outcomes are met through the successful completion of services engagements
• Identify, coordinate, and manage activities of internal and external teams • Effectively manage and drive competing requests across simultaneous client engagements
• Manage complex projects in which multiple technologies, resources, or sites may be involved
• Ensure that service deliverables meet stated customer expectations, and are completed on time and within budget
• Understand and manage scope of work and ensure out of scope work is captured and managed through a change order or events notice
• Hold project team accountable to ensure quality; identify and manage quality issues and escalate as necessary
• Manage project financials to targeted margin results; provide to management accurate forecasting associated with billings
• Ensure the project team adheres to quality and time management processes such as change controls and timecard submissions
• Responsible for providing timely communication of relevant project information to all internal and external project stakeholders
• Provide status reports and updates as needed to both internal and external stakeholders
• Understand and secure signoff on the acceptance criteria; oversee the review and timely delivery of project assets
• Attain targeted billable utilization and revenue objectives
• Actively work to remove obstacles to progress and escalates issues as necessary

Skills, Knowledge & Expertise

• Four or more years of relevant project management experience, with direct and transferable skills including experience in a customer-facing position managing external projects
• Four-year college degree, or the equivalent combination of education and work experience is required • Relevant experience in the IT Professional Services arena with strong technical aptitude
• Relevant experience in the IT Professional Services arena with strong technical aptitude
• Experience in cyber security is preferred, but not required
• Ability and willingness to travel to customer sites as required for the successful management of projects, not estimated to exceed 50% of the time
• Demonstrated track record of customer satisfaction and on time, on budget deliverables
• Demonstrated ability to address and resolve escalations
• Demonstrated ability to manage competing priorities, tasks and customer demands
• Strong knowledge and experience with collaboration tools and MS office suite, and expert user of MS Project. Knowledge of additional software tools appropriate to individual focus
• Excellent presentation and public speaking skills; ability to present complex information clearly and persuasively to varying audiences
• Ability to exhibit appropriate professional behavior with colleagues and customers Ability to contribute to a performance-driven, positive work environment
• Excellent business writing and editing skills
• Strong leadership and decision-making capabilities
• Demonstrated ability to work on problems of complex scope
• Demonstrated ability to be a strong customer advisor
• Ability to contribute to business development and relationship management activities

About Blue Mantis