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An exciting opportunity has opened for an experienced Technical Lead – Endpoint Management to join our IT- Team at McArthurGlen.

Life at McArthurGlen is vibrant, exciting, and always evolving, working with some of the most iconic brands. You will be a part of a diverse and inclusive fast-paced environment where every day brings something new.

If you are passionate about IT, keen on thinking out of the box, exploring new methods and ideas, then this might be the job for you

Reporting to the Senior Technical Support Manager, your core focus will be to fulfil project related work and level 3 problem resolution in conjunction with the service desk team. You will be the primary technical lead for Video Conferencing, Telephony, MDM and Office365 related administrative portal to provide proactive management and support.

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  We offer you an attractive salary and competitive performance bonus
• Excellent benefits including a wellbeing allowance, special discounts in our Designer Outlets, pension and many more
• Hybrid working – we do all we can to accommodate flexibility
• We offer the opportunity to work with the best and be part of something extraordinary, as part of an international organisation
• We encourage individual development through custom trainings and access to LinkedIn Learning
• Values-based culture – our colleagues make things happen in an inclusive and collaborative environment where we enjoy coming to work. We pursue excellence, make a difference and love to innovate
• Over 85% of our employees would recommend us as a good place to work

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  Extensive knowledge of software-based video conferencing tool such as Microsoft teams, or Bluejeans.
• Familiarity with different types of video conferences, such as webinars, online meetings, and virtual events.
• Ability to understand complex issues and explain them to both technical and non-technical staff.
• Possess a strong people orientation with the ability to listen, work and resolve issues to achieve customer satisfaction.
• Must excel in collaborative team environment.
• Basic knowledge of apple device management Solution.

At McArthurGlen, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer and support flexible working wherever possible. Even if you are not sure you fit all the requirements for a particular role, we’d still love to hear from you. There may be another opportunity within McArthurGlen that is more suitable for you now or in the future. Please start your journey with us by applying with your CV.