Technical delivery professional

Technical delivery professional Birmingham, England

BT
Full Time Birmingham, England 30510 - 34472 GBP ANNUAL Today
Job description

Technical delivery professional

Job Req ID: 1354
Posting Date: 07-Feb-2023
Function: Engineering
Location: Snowhill, Birmingham, United Kingdom
Salary: Competitive+Benefits
About BT
BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.
We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.
So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT.
With customers in 180 countries, we're a leading global business communications provider. We have 17,000 people serving multinational companies, providing the services they need to create the digital transformation of their businesses.

Thanks to our portfolio strategy, the Cloud of Clouds, we provide high-performance, integrated and secure network and IT infrastructure services to global customers. It means our customers can connect easily and securely to the applications and data they need, wherever they are in the world. With our Digital GS strategy we are moving to will help create a better future for Global and our people. With a business focused around a global customer base and a portfolio of scalable repeatable solutions, supported by outstanding customer service and market-leading security.

To deliver it we need to focus where we can be brilliant, be more straightforward to do business with and meet customer needs with greater agility. This will help us to become a more profitable, predictable and customer-focused business.

What You’ll Be Doing
  • Provide onsite 3rd line technical expertise while supporting and protecting LBG’s large enterprise network. You will be expected to understand and collate requirements and challenges that the customer provides, then act on them using your expertise in a timely and efficient way so as to provide the best service possible.
  • Collaboration with both customer and BT technical teams in the support of new and existing technology infrastructure, including design work and implementation, diagnostic and project tasks across the board.
  • Manage and work independently with external 3rd party suppliers and customer stakeholders where necessary.
  • Mentor and support 1st/2nd technical teams 3rd line colleagues as required along with other applicable parties within the wider community, including project managers, design staff and senior management.

The Skills You’ll Need
  • Excellent relationship management skills when dealing with customer, 3rd party and internal colleagues.
  • Networking experience within data centre/ large enterprise environments encompassing a wide range of technologies (including and not limited to WAN, LAN, Security, Cloud, Wireless, Automation, Cloud, Voice and NetOps)
  • You lead collaborative ways of working and continuous improvement. You encourage their adoption where necessary to deliver the best results for the customer.
  • You can demonstrate subject matter expertise in complex, technical infrastructure, products and services. You are able to provide solutions to meet short, medium and long-term customer needs.
  • Cisco CCNP or equivalent professional experience

Who is the BT Group
We're the leading communications provider with customers in 180 countries. Across the world we enable customer's digital transformations so they can thrive. our focus is simple: be the global provider-of-choice for managed network and IT infrastructure services..

Technical delivery professional
BT

www.bt.com/careers
London, United Kingdom
Philip Jansen
Unknown / Non-Applicable
10000+ Employees
Company - Public
Telecommunications Services
1846
Related Jobs

All Related Listed jobs

lab technician
Smithers Group Shrewsbury, England 23969 - 20632 GBP ANNUAL Today

Founded in 1925 and headquartered in Akron, Ohio. Smithers is a multinational provider of testing, consulting, information and compliance services....

Construction Worker
WF Group Northolt, England 14 - 18 GBP HOURLY Today

Hold a valid CSCS Card. Have experience working on a construction site. Carry out other general construction duties as necessary.

Clean Room Operative
Pocoloco Milton Keynes Today

Record all checks accurately and in a timely manner. In this role as a Clean Room Operative you will be responsible for working as part of a team of production

Laundry Assistant
NHS Professionals Evesham, England 10.37 - 18.97 GBP HOURLY Today

This is a *Band 2* position paying *10.37 - 18.97 *per hour. Part-time hours: 15-35 per week. To ensure infection control policies are adhered to which

registered nurse
Spire Healthcare Farnham, South East England, England 36000 - 31253 GBP ANNUAL Today

Surgical Wards | Clare Park Hospital | Farnham, Surrey | Full time I Preceptorship Programme available | £3,000 Joining Bonus...