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Where you fit in

Technical Consultant is a Subject Matter Expert (SME) in the technology being deployed. You will have deep knowledge of infrastructure setup and will drive the integration of the new system/platform into Shell's IT landscape. This includes knowledge of authentication protocols, network dependencies, Active Directory footprint and other necessary integration requirements. For the application or technology being developed / deployed, the Technical Consultant typically performs the following:

• Analysis of and at times support in developing the Technical Design
• Independent Testing from Proof of concept (PoC) through to User Acceptance Test (UAT).
• Advising the Configuration of Digital Workspace, Collaboration, Unified Communications and Audio-Visual solutions
• Working with Business Analysts and Solution Architects to translate end user requirements into Technical Design Specifications

What’s the role?

• The ideal candidate will be an experienced AV Engineer responsible for delivering Audio Visual technology projects in the Shell companies
• Responsible for understanding business requirements and delivering specific infrastructure systems and designs for large, complex Audio-Visual solutions that comply with Shell’s underlying technical operating environments
• This position requires extensive knowledge of the commercial audio-visual market and the ability to design and document systems. The Audio-Visual Engineer will provide project engineering services by assisting with project analysis, system design, proposal generation, labour estimation, shop drawing creation, system testing and configuration
• Desire someone who has experience in a technical consultant role who can clearly communicate technology concepts and information across different stakeholder groups. Additionally, the individual should be comfortable within Agile and waterfall project methodologies
• Requires a multifaceted individual who understands AV technology architecture across a broad spectrum of areas from AutoCAD, DSP/video/audio/VC platforms to Networking and control/monitoring systems

What we need from you

We are keen to hear from the candidates with below skill set:

• Co-ordinating or leading the design activity (low- and high-level design) working effectively with Solution Architects, Suppliers, Customers and SMEs
• Developing and communicating appropriate quality criteria for technical solutions and related AV projects and ensuring the adequacy and effective use of quality control procedures
  Enables successful and secure delivery of Audio-Visual solutions into the estate
  Conducting technical reviews/audits and risk assessments, recommending appropriate action to management, and seeking guidance from more experienced or specialised practitioners as required
• Dimensions: Projects and consultancy engagements will vary in budget, duration, and geography
• Working in a global organization and with major outsourced suppliers of infrastructure project delivery as well as a wide range of AV products, support models and vendors that vary across geographies
• Working virtually with their team and major stakeholders
  Incumbent will require expertise applicable to advising, scoping, designing, and defining projects which are either complex and broad in scope or requiring specific experience and expertise in all aspects of the Audio-Visual technology spectrum

Mandatory Skills:

• Extensive years of experience in the AV Industry with roles focused on AV-Presales with AV installation experience
• Experience with AutoCAD MS Visio tools
• Experience configuring Digital Signal Processor (DSP) platforms
• Experience configuring Video Teleconferencing (VTC) platforms, specifically: Cisco, Polycom, Microsoft Teams
• Control System programming experience with: Crestron, Extron, AMX systems
• Sound knowledge on AV products line from different manufacturers E.g., Crestron, Extron, Shure, QSC and other OEM’s
• Experience with EASE acoustic modelling software
• Experience with Smaart Live and other testing tools
• Demonstrable history of excellent stakeholder engagement/management skills and the ability to collaborate effectively in a global/remote team environment, sensitive to client’s needs
• Proven history of ability to work closely with Project Manager, Rack Build personnel and control system programmer to collaboratively address design questions and concerns
• Must coordinate with General Contractor as well as other subcontractors to ensure appropriate project design coordination
• 1 relevant accreditation to a base level (TOGAF, ITIL, Cisco CCNA)

Preferred Skills:

• Infocomm CTS or CTS -D Certification
• Experience with ITIL processes, managed services, help desk systems and related activities including ability to troubleshoot alerts
• An individual with a keen attitude who maintains constant upskilling through online opportunities and supplier event attendance
• Additional skills across end user computing systems like windows clients, VOIP and mobile platforms (IOS, Android) would also be welcome
• AVIXA /Infocomm Networking Technology certification

Company Description

Shell started operations in the United Kingdom more than 110 years ago. Since then, we have grown into a leading innovative Oil & Energy company that rewards its employees by investing heavily in their careers and learning. Our people are our greatest asset, and our commitment to your career will see you thrive in a work environment that offers an industry-leading development programme. When your ideas travel, Shell will benefit, and innovation will thrive. Shell has a key role to play in helping meet the UK’s growing energy demand, whilst using innovative technologies to develop cleaner energy. We are the largest FTSE 100 company in the UK by market capitalisation and make a significant contribution to the UK economy. As well as processing 35% of the gas coming into the UK, we serve more than four million customers at our filling stations each week. Shell employs some 6,400 skilled staff as well as many contractors.

An innovative place to work

There’s never been a more exciting time to work at Shell.

Join us and you’ll be adding your talent and imagination to a business with the ambition to shape the future – whether by investing in oil, gas and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.

An inclusive place to work

To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.

• We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.
• We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
• We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
• We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.