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***Remote/home working with occasional visits each month to our London or Ashford office***

Our people are everything to us. The way they deliver exceptional experiences every day for our customers, for their colleagues. The way they own what they do. Their 'Why's it like that?' curiosity. How they always think of others and work together to get things done. For us, for you, make do will never do. Good enough? Not even close. Come and do the best work of your life alongside lovely colleagues. Come to Saga!

And right now, we are looking for a Technical Business Analyst to join the Data and Analytics team at Saga. You will be guiding our development teams in the best approach to deliver solutions and will also support across Business Intelligence and Data Science using the Digital and Data strategy to guide the roadmap.

Reporting to the Director of Data Engineering and working with other colleagues across Saga, you will play a key role in shaping our Data Solutions, defining our approach to delivering technical documentation to support data platforms.

Additionally, you will oversee the delivery of documentation and design blueprints for our platforms and collaborate with internal teams using the data and technology. You will also be responsible for advising and contributing to project planning and delivery.

And in return, you can look forward to all the responsibility and involvement of an integral role, providing you with a rewarding and fast-paced career with an excellent benefits package.

If this is of interest to you then we would be keen to hear from you!

• Proactively communicate and collaborate with external and internal customers to analyse information needs and functional requirements to deliver technical documentation and designs.
• Developing requirement specifications based on business needs.
• Elicit requirements using document analysis, requirements, workshops, surveys, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
• Collaborate with engineers, architects, and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs.
• Developing and delivering complex data ETL pipelines, ensuring data is gathered correctly and securely.
• Following trends and advancements in data, leading the conversations on improvements, best practices and procurement of technology.
• Following our Governance and Business Code of Conduct and always acting with integrity and due diligence.
• Continually looking for innovative ways to make improvements based on the latest trends and research.
• Effectively managing stakeholders and external providers.
• Participating in internal and external events and sharing best practices with colleagues.

• Demonstrable experience of working with data solutions including data warehousing, data visualisation and architecture.
• Proven experience of change management, delivery, and analysis.
• Experience with Agile methodology.
• Experience with JIRA, Snowflake, Tableau.
• Ability to translate complex solutions to wider non-technical audiences.
• Strong documentation and requirements gathering experience.
• Effective Communication skills.
• Strong analytical skills.
• Problem-solver, conflict-resolution skills.
• Excellent stakeholder management experience.
• Good interpersonal skills.

Our Saga Values:

• Precision Pace - Always owning and making things happen.
• Empathy – Always aware of others.
• Curiosity – Always asking why.
• Collaboration – Always one team, the Saga team!

Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.

At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.

Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.

Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.

#LI-Remote”

The standard benefits when you join Saga include:

• Remote working available where possible

• 25 days annual leave plus bank holidays with the choice to buy a further 5 days annual leave per year

• Free private medical insurance after 1 years' service

• Workplace Pension

• AXA Be Supported

• A range of reductions and offers from leading retailers, travel groups and entertainment companies