Technical Administrator Remote
Job description
We have an opportunity for you to join a growing business as a Working From Home Technical Administrator.
The role is ideal for someone with existing experience in financial services.
We are looking for candidates with experience in dealing with Pension & Investment providers, specifically obtaining and checking relevant policy information. Full system training and support will be provided. Customer service experience is desirable for these positions. We offer some flexibility in working hours during the week between set times. The ability to work as part of a team, whilst managing your own workloads is essential to this role. The role is quality focused, so a keen eye for detail and understanding of financial products is desirable.
The role will include:
- Taking inbound and making outbound calls
- Managing and monitoring emails
- Liaising with third-party providers to obtain financial information
- Maintaining client records
- Managing own workloads and reporting as necessary
- Maintaining a high level of accuracy and quality
- Working within a larger team to progress items of work
The ideal candidate should demonstrate the following:
- Be able to comfortably work from home. A suitable desk and chair are required amd a quiet space to work from.
- Experience of working with computer packages such as office is essential
- Great telephone and email manner is essential
- Financial Services experience is essential.
Job Types: Full-time, Permanent
Salary: £19,965.00-£23,965.00 per year
Benefits:
- Casual dress
- Company pension
- Employee discount
- Flexitime
- Health & wellbeing programme
- Work from home
Schedule:
- Flexitime
- Monday to Friday
- No weekends
Application question(s):
- Do you have any experience of working remotely?
- Do you have an area at home you can work from with no distractions, with a suitable desk and comfortable office chair for remote working?
Experience:
- Financial services: 1 year (required)
Language:
- any other languages (preferred)
Work Location: Remote
Application deadline: 01/09/2023
