Job details

Salary range: £22777 - £24948 per annum

Work location: The Leys Children & Family Centre, Cowley, Oxford

Hours per week: 37 - we are open to discussions about flexible working

Contract type: Temporary for 12 months (Maternity Leave Cover)

Vetting requirements: This role requires a Criminal Records Check

Closing date: Sunday 30th April 2023

ICT Assessment date: Tuesday 9th May 2023

Interview date: Thursday 11th May 2023

The recruitment process is in two parts; there will be an ICT assessment and an interview following successful outcome of your ICT Assessment

About us

Do you want a rewarding role where you will make a difference? Our business support team is the vital engine of Children’s Social Care. Working together with our dedicated social work teams, we provide essential support for children & families in our community.

We are looking for people who want to work in a challenging environment where no two days are the same. If this sounds like you, we have opportunities for you to join our committed team of administrators.

About the role

We are looking for a Business Support Officer to provide administrative support to our Family Solutions Plus teams. Business Support Officers are crucial in supporting our Social Workers and Team Managers to work effectively to deliver outstanding services to local children and families in your community.

Business Support Officers will support our social workers directly, building excellent working relationships with professionals and members of the public and providing efficient and first-class customer service. Strong IT skills and excellence in customer care essential.

You will be answering telephone calls, diary management, supporting financial processes, team inbox management.

About you

You will be a person who can build excellent working relationships with professionals and members of the public. You will be a highly organised individual, with good IT skills and will be able to provide efficient first-class customer service to all users of the Service.

We have a dedicated training and induction plan for all new starters where we will develop your knowledge, skills and expertise in business administration in order for you to be successful in your role

Rewards and benefits

It really is true that every single job role here contributes to bettering the lives of the people in our county - we want to do this for our employees too. We are proud of our strong flexible working culture, including the opportunity for flexibility on working hours and the use of technology to support agile working. We offer some of the best learning and development opportunities to support your ongoing development.

We have a generous holiday allowance which rises as you remain in employment with us up to 32 days, as well as giving you the option to buy additional holiday. You will also have access to a Local Government Pension Scheme with employer contributions of up to 19.9% of your salary; a range of local and national retail discounts; and a host of enhanced family friendly policies including carers leave and paid time off for volunteering.

Would you like to know more?

Please click here to view the Job Description and Selection Criteria

For an informal discussion about the role, please contact Sharon Walker on 07488 368204 or email [email protected]

Application Procedure

To apply, please complete an online application form by clicking either of the Apply Now buttons at the top and bottom of this advert. This includes a section asking you to explain how you meet the selection criteria, as specified in the job posting. You may attach a cover letter and/or CV to your application form, however it is not mandatory.

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