Job description
Location
Birmingham, GB
Department Name
HQ SRAM LNW (541920) G1
About Network Rail
Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We're an organisation where people matter. Watch our video to find out more!
About our people and the recruitment process - We're an inclusive employer of choice and we welcome applications from everyone!
We encourage our colleagues to work flexibly, as we know traditional working patterns don't always fit. If you want to consider working flexibly, just let us know and we'll do our best to help and invest in your career with us, whilst you have a healthy work life balance.
We're also a Disability Confident Leader employer and we'll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles.
Brief Description
The successful candidate will be a pro-active self-starter with a pragmatic approach towards day-to-day tasks and responsibilities. Their well-developed interpersonal skillset will compliment a diverse, dynamic and specialist team of engineers, senior leaders, managers and their teams.
What will you be doing?
Putting Safety & Engineering excellence at the heart of what we do enables us to deliver the services that passengers and customers expect. You will play an integral part in keeping our promise to deliver excellence by providing efficient and effective administrative and secretarial support to our senior leaders and their teams.
This role can be based in Birmingham/Manchester or Milton Keynes. It is a 6 months secondment/FTC with the potential to become permanent.
About the role (External)
Every day will be different, but you can expect to be involved in the following activities:
1. Undertake general office administration duties including control of all mail, co-ordinating diaries, processing and maintaining personnel records including vulnerable assets such as mobile telephones; make necessary returns. Arrange travel, hotels and vehicles, and order and control Personal Protective Equipment (PPE) for the team.
2. Organise meetings and the production, collation and dissemination of documentation for and resulting from them. Take minutes when required and follow up actions from the meeting.
3. Provide a consistent telephone presence on behalf of the team delivering excellent customer service levels. Provide communications to the team, including sending messages as required.
4. Maintain an efficient filing system paying particular attention to records of standing meetings, statutory records and authorisations.
5. Utilise financial and procurement systems and act as Local Purchasing Agent (where directed) by ordering stationery and other office consumables as required.
6. Report team problems e.g. IT and office facilities and monitor response.
7. Undertake administrative tasks as directed including technical literature searches for the team.
8. Undertake the role in a way that is consistent with, and reinforces, Network Rails values.
In order to be successful in this role, you will have to demonstrate the following attributes/ skills
- an ability to multi-task
- experience in appropriate IT packages
- good time management skills
- strong organisation skills
- good communication skills (verbal and written) including excellent telephone manner
- experience of working with a team.
Desirable
- Sound railway background and knowledge of railway geography
- Recognised qualification in keyboard associated skills and office management techniques
- Knowledge and experience of records management
Some of our benefits include:
- Subsidies of up to 75% rail and underground season tickets.
- My benefits Our discounted online shopping site, general Network Rail discounts at various retailers across such as Gympass,Tesco, Currys PC World & M&S, you can get e-vouchers for Costa, Uber eats and ASOS, plus monthly special offer additional savings such as 15% off TM Lewin.
- Childcare vouchers
- Private medical healthcare
- PAM assist our employee assistance programme
- Vita Health Group - a physiotherapy self-referral service free for all employees
- A range of pension schemes.
Want to find out about what fantastic benefits we offer? Find out here
Network Rail adheres to a structured pay framework, any salary offered will be within the pay range advertised.
Salary: : Band 6, salary circa £25,000 - £30,000 depending on experience, pro rata.
Closing date: 15th September 2023.
Please note the advert may close earlier depending on number of applications.
Safe behaviour is a requirement of working for Network Rail. Applicants should be able to demonstrate their awareness of our safety vision
We will endeavour to offer a gender diverse interview panel wherever possible.