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Job description

Job description

As a full time team member of Flip Out Lakeside you will be given a variety of opportunities to develop; both personally and professionally.

We are the UK's most advanced Trampoline Arena, Trick Park and Ninja Skills Centre.

Our success, growth and innovation is what has enabled us to become the market leader within this sector of the Leisure market. With 78 sites in 7 countries (and growing!), we are a great destination for all ages to enjoy.

Some of the benefits of working as part of Team Flip Out include:

• Free Jumps
• Paid annual Leave (number of days per annum dependent on number of hours worked.)

If you’re ready to join this fun, fast-paced and people-focused environment. All the following will apply to you:

• Passionate about interacting with our guests and delivering an amazing experience every time!
• Ability to communicate effectively within the team and with our guests
• Able to work in a fast-paced environment – on your own and as part of the team
• Flexible in your availability; able to work evenings and weekends
• Provide support when needed in various areas of the business

Job Type / Category

Working as part of the Flipout team as a Team Member, you will be working on the following departments:

• Front of House
• Safety Marshal
• Food and Beverage

Your duties will include:

• Being our guests first port of call; meeting and greeting them as they arrive and leave the venue
• Ensuring good product knowledge
• to support our customers with queries
• Keeping the reception area clean, tidy and amply stocked
• Issuing customers with Flip Out socks and wristbands prior to their sessions.
• Ensuring all customers have completed and understood the required health and safety waivers and watched the safety briefing video
• Utilise your knowledge of our products to up-sell to our guests
• Ensuring our high service standards are maintained; thus ensuring a consistent and excellent experience for all our guests
• Prepping and serving food
• Monitoring the courts

Required Education, Skills and Qualifications

Desired Skills/ Qualifications

• Sales
• Customer Service
• First Aid

Part-time hours: 40 hours per week

Salary: £9.50 - £10.50 per hour

Job Types: Full-time, Permanent

Job Types: Full-time, Part-time, Permanent

Salary: £9.50-£10.50 per hour

Benefits:

• Discounted or free food

Schedule:

• 8 hour shift
• Weekend availability

Ability to commute/relocate:

• Grays: reliably commute or plan to relocate before starting work (required)

Work Location: One location