Team Member - Front of House Blackburn
Job description
*********** Immediate Start ***********Company descriptionDoner Kebab is a fast food retailer that has created a healthy and nutritionally balanced approach to traditional kebabs.We opened our first store in Berlin in 1989 and spent the next decade perfecting our policies and procedures, our unique blend of traditional spices and exclusive products, as well as refining and improving our innovative cooking processes.Our kebabs are made from quality ingredients that are exclusive to Doner Kebab Restaurants. The great taste comes from the SECRET SAUCES that set our products apart, from our competitors.We use lean succulent beef and pure chicken fillets. These meats are imported directly from Germany to maintain quality and consistency. We only use fresh, locally produced vegetables that are delivered and prepared daily along with our special Doner Kebab bread. These make the Doner Kebab a truly unique taste experience for our customers.Our tried and tested methods are totally different to the way other operators make their kebabs. The result is a nutritionally sound gourmet food experience that contains virtually no preservatives or additives and can be consumed day or night. With a strong modern brand and the promotion of healthy, fresh, nutritious ingredients that appeals to a broad market, Doner Kebab can only continue to grow and succeed. Maintaining the authenticity and originality of our kebabs is one of the main objectives of the business, and is the reason we continue to retain our market position at the top of the kebab industry.Job descriptionTeam Member FOHDo you have what it takes to work for one of the fastest-growing restaurant brands. The opportunity is here. German Doner Kebab is changing the perception of the kebab world. Kebabs Done Right. With over 70 restaurants worldwide, we are proud to be a market leader in the Casual Dining sector. With industry-leading levels of service, exceptional food and an unforgettable experience for our guests.Now is the time to join our team.We require Team members who have what it takes to grow with us and share in our success.You will support the restaurant management team and be expected to deliver exceptional food quality and guest care and service. You will work to brand standards, within a team, and ensure every guest leaves the restaurant having had a great experience.Here is what you need:Store Team Member Front of house‘Guest first in everything we ddHave a positive attitudeAssist guests in choosing meals and drinks and providing additional up-sell informationProcess guests’ orders through the POS systemDeliver orders to the kitchen and assist in preparing and packing food and beveragesEnsure that the portion of food being packed or served is appropriatePromote additional food items to increase salesProcess sales and provide guests with receipts and deliver foodGreet EVERY guestAnswer the telephone and deal with an enquiryAssemble and package orders to the standardKeep all guest areas clean and tidyEnsure that all orders are complete and ready to be received by the guestWork to Brand standards and deliver exceptional guest serviceCritical skills needed for the jobHas the ability to speak clearly and listen attentively to guests and other team membersHas the ability to maintain a professional appearance and display a positive and enthusiastic approach to all tasksExhibits a cheerful and helpful attitude, and provides excellent guest careAdapts to changing business volume levels with a sense of urgencyCan demonstrate a complete understanding of the menuBe able to follow instructions to achieve brand standardsAbility to fill in daily paperwork in line with GDK standards.Maintain the ability to be cross-trained in all areas of the kitchen and front counterBelieves in exceptional guest serviceJob Types: Permanent, Part-time, Full-timePart-time hours: 20-40 per weekSalary: £9.00-£11.00 per hourBenefits:Company eventsDiscounted or free foodEmployee discountOn-site parkingStore discountSchedule:10 hour shift8 hour shiftDay shiftMonday to FridayNight shiftWork Location: In person
