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team member Almondsbury, England
Job description
Front of House Team Member – Fixed term seasonal contract from June to October 2023.
The Wave, Bristol, are recruiting for a Front of House team Member to be a key member of our Food and Beverage team. This is a full-time role, working 35 hours (4-5 shifts each week) with overtime available.
The Wave is a slice of the ocean inland, where people of all ages, backgrounds and abilities can experience the joy of surfing. We are all about getting back to nature, improving health and well-being, connecting with other people, enjoying great food and drink, and having a load of fun in the process.
Why join The Wave?
Our values as a business are the same as those we have as people. And they’re very simple. We know that when people are happy in themselves, connected to a community and caring for their environment... they tend to do the right thing, naturally. That’s the basis of how we work.
- Our ethos encourages a diverse and equitable workplace.
- We offer up to 50% off surf bookings and sometimes you can surf for free.
- We are committed to creating a safe, professional and fun environment.
- We strive for positive impact, better in our performance and better for people and our planet.
- We are adventurous, we are bold in our learning, adapt to change positively, face challenges together and explore new opportunities.
- We respect and care for each other and ourselves, supporting each other because people matter.
About the team …
The F&B team operate in an up-beat, friendly atmosphere. They are hard working and have strong collaborative culture. The successful front of house team member will buy into this culture and bring their own energy.
About you …
As our Front of House – Team Member, you will:
- Keep the queue moving by taking orders, serving hot and cold drinks and plating up cakes and grab & go food
- Keep our clubhouse looking its best by clearing and cleaning tables, running our bar back dishwasher and keeping on top of refuse and recycling areas
- Ensure you and your team have everything needed to have a great shift. This will mean restocking grab and go items and cutlery & crockery
- Help out the kitchen team with washing up and restocking
- Provide an amazing customer experience with your Wave knowledge and enthusiasm for our ground-breaking venue
Our ideal wavemaker will thrive in a fast-paced environment, be proactive and have a ‘clean as you go’ mentality. In order to thrive at The Wave, you’ll receive training via our online portal to ensure you can carry out your job safety and confidently.
In return you’ll receive:
- All our FOH team members will receive coffee training at Clifton Coffee HQ, giving you the skills to embark on your coffee journey
- Paid breaks
- 30 days of paid holiday (Pro-rated, inclusive of bank hols)
- Pension
- Free staff surfs
- Staff Discounts on retail of up 20%
- Up to 50% off your surf bookings
- Up to 40% off your food and beverage items while on shift
- Free hot and cold drinks on shift
- Up to 25% off our accommodation
- The chance to work with a great team within a growing company
This is a fixed term position, which will run from June to October. We are looking for full time and part time Wavemakers.
We want to be transparent in our approach to salaries
All our Wavemakers join The Wave on the level 1 salary relating to their age range. We encourage all Wavemakers to work their way through our Learning & Development levels programme to gain new skills and increase their earning potential.
Age Level 1
16 – 20 £7.68
21- 22 £10.43
23 + £10.68
Recruiting for diversity is not simply a tick box for The Wave, it is our ethos, the right thing to do and the smartest way for us to do business. We are an Equal Opportunities employer, committed to encouraging equality, diversity and inclusion among our workforce, and eliminating all unlawful discrimination.
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