team member Bury, North West England, England
Job description
Due to our continued success and growing reputation, we are looking to add a Part Time Team Member to our 5* Team. The successful candidate will be required to work Weekends, as well as 2/3 days during the week. (We can be flexible regarding days during the week, but weekend availability is a MUST on this occasion.)
The successful applicant will also be provided with full training in our Customer Service and Cremation/Transport Departments which will allow them the knowledge to work in all departments if required by the Company. You will take an active role in the business on-call facility where necessary. Other ad-hoc duties as and when required.
This role is a permanent Full Time position with a starting rate of £10.42p/h, 25 hours+ per week.
RESPONSIBILITIES INCLUDE:
- To carry out collections and returns of deceased pets from customers homes as well as veterinary surgeries as necessary using our vehicles.
- To be the face of Legacy Pets to all customers and members of the general public and to ensure high levels of professionalism are adhered to at all times.
- Ensure that all pets’ collections and returns to Owners/Vets are carried out in a dignified, compassionate, caring way complying with all policies and procedures.
- Attend homes and veterinary surgeries and deliver excellent customer care following Legacy Pets procedures when collecting pets or returning pets ashes, ensuring clients are aware of all their options and they can give their loved ones the send off they deserve.
- Answer any clients questions/ queries/ fears in a calm and soothing manner.
- Collect payments and issue receipts, where required.
- Work as part of the wider team to assist with other duties within the business where required.
REQUIREMENTS:
- Full UK Manual Driving License. (Required)
- Clean Driving License. (Preferred) (Maximum 6 Points may be considered)
- Familiarity with SatNav Devices or Ability to Read Maps. (Required)
- Knowledge of North West, particularly the Greater Manchester area. (Preferred)
- Ability to Lift Up To 30kg alone, comfortably. (Required)
- Availability to work weekend and evening/night shifts and be flexible (Required)
- A polite, professional and respectful disposition. (Required)
- Ability to remain calm and professional in stressful situations. (Required)
Job Types: Part-time, Permanent
Part-time hours: 25 per week
Salary: £10.42 per hour
Benefits:
- Company events
Schedule:
- Monday to Friday
- Overtime
- Weekend availability
Ability to commute/relocate:
- Bury, BL9 7RD: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Light Commercial Vehicle & Delivery Drivers: 1 year (preferred)
Licence/Certification:
- Driving License (required)
Work Location: In person
