Job description
- As a coffee shop Team Member you will be the ace of our brand and ensure that you give exceptional customer service and represent the brand by promoting all the company's core values.
- Providing exceptional customer service.
- Have a full understanding of our operations.
- Keep the store clean and tidy for customers and complete any cleaning schedules set out by the Store Leader.
- To have an understanding about the products that we sell to confidently advise our customers.
- Ensure high levels of safety and care in ind when using company equipment.
- Ensure high levels of personal hygiene.
- Work to be carried out with a customer-focused attitude, providing excellent customer service with a proactive work ethic.
- Must have a flexible approach to working.
- Undertake any other duties that may be required from you while you work for us, which are likely to include holding keys, assisting with ordering, opening, and closing stores where schedules require it.
- Ideally from the hospitality/retail background.
- Worked in a fast-paced customer service environment.
- Exceptional customer service and listening skills.
- Passionate about people and can lead a team.
- Ideally Barista experience, however training will be given.
- Enthusiastic with a proactive attitude.
- Good numeracy and literacy skills
No qualifications required
Job Types: Full-time, Permanent
Salary: £5.54-£10.94 per hour
Schedule:
- Every weekend
- Monday to Friday
Ability to commute/relocate:
- Liverpool: reliably commute or plan to relocate before starting work (required)
Experience:
- Food preparation: 1 year (preferred)
- customer Service: 1 year (required)
Work Location: In person
Application deadline: 14/08/2023
Reference ID: July 04
Expected start date: 14/08/2023