Team Member Swansea, Wales
Job description
Brewstone | Uplands
About us
BrewStone is a day and night venue that offers a unique woodfire-focused menu, craft beers, and cocktails, aiming to provide good quality, local products in a warm and welcoming atmosphere.
After opening in 2014 in the budding area of Uplands, Swansea, our intention to contribute to the re-development of the inner city is ongoing, where students, business people and locals cross paths.
We aim to perfect wood fire cuisine with our hand-stretched pizzas, craft cocktails worth chatting about and creating the ideal atmosphere for a get-together.
But don't just take our word for it, we welcome you to come and check it out for yourselves...
Responsibilities
- Check customers’ identification and confirm it meets the legal drinking age
- Serve drinks to customer specification to customers in a friendly and helpful manner
- Stay guest focused and nurture an excellent guest experience
- Ensure all products are served according to specs
- Following correct bar operating procedures
- Advise customers on the best drink and food choices
- Deliver exceptional service at all times
- Defuse customer complaints and involve management when necessary
- Maintain the highest standards of personal hygiene;
- Adhere to strict cleanliness guidelines and health & safety procedures
Why work for CHG?
- 50% Discount in all venues on food and drink
- Discounted Gym membership through Hussle
- Ability to take extended leave
- Birthday bottle of spirit
- Christmas and Summer staff events
- Subsidised staff accommodation
- Excellent in-house training
About the Creative HG Privacy Policy
The Creative Hospitality Group collects personal information about people who come into contact with us for various reasons. This includes visitors to our website, customers, enquirers and people who may be interested in working with us. This Policy explains the types of personal information we hold and how that information is used.
Job Type: Part-time
Salary: £10.18-£10.42 per hour
Benefits:
- Additional leave
- Casual dress
- Company events
- Company pension
- Employee discount
- Gym membership
- Wellness programme
Schedule:
- 10 hour shift
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Swansea: reliably commute or plan to relocate before starting work (required)
Experience:
- customer Service: 1 year (required)
Work Location: In person
