Team Leader- London City Airport

Team Leader- London City Airport London, England

WHSmith
Full Time London, England 25248 GBP ANNUAL Today
Job description

Can you inspire a team to achieve challenging targets? Then read on.

We are looking for exceptional individuals used to working to Key Performance Indicators and driving sales to support the Store Manager with the day to day operation of the store to maximise profit through effective management of the team.

The Accountabilities

  • Creating a customer service led culture which is always striving to improve performance
  • Ensuring all staff deliver a professional, friendly service to all customers
  • Play an active role on the shop floor with the team
  • Work with the management team to maximise opportunities to drive sales and increase footfall
  • Working with the management team to ensure store is fully compliant with pricing, promotions, legislation and landlord agreements
  • Drive the team to achieve both individual and store targets including sales, shrink, waste, cash loss and staff costs
  • Recruit, motivate & train the team to deliver individual and store targets, including average transaction value and add on sales
  • Performance management of staff – lateness, absence, poor work rate, poor service
  • Deliver a legal, safe and secure workplace
  • Deputise for Store Manager / Deputy Manager in their absence

The Requirements

  • Previous experience of working in a customer focused retail environment
  • Previous experience of leading and motivating a team
  • Proven experience of working to and achieving challenging Key Performance Indicators
  • Flexibility towards working hours
  • Strong communication skills

Format of Business

Airport

Shift Pattern

Flexible - Not Including Nights

Hours / Week

39

Full Time / Part Time

Full Time

Salary Up To

£25,248

County

Greater London

Country

UK

Post Code

E16 2PB

Team Leader- London City Airport
WHSmith

www.whsmith.co.uk
Swindon, United Kingdom
Carl Cowling
$100 to $500 million (USD)
10000+ Employees
Company - Public
Media & Entertainment Stores
1792
Related Jobs

All Related Listed jobs

Advanced Biomedical Scientist - Cellular pathology
Northern Care Alliance NHS Group Salford, North West England, England 41659 - 47672 GBP ANNUAL Today

We value the contribution of individual talent, skills, knowledge, and experience and aim for a workforce demography representative of our local community.

Legal Counsel
SmartSourcing Remote 80000 - 85000 GBP ANNUAL Today

Advising on pre-sales bids for (and the in-life delivery of) our clients strategic contracts with UK government agencies and our clients public safety

senior director applications manager
Med-Exec Solutions Remote 200000 - 180000 USD ANNUAL Today

BRING YOUR PASSION FOR IMPROVING THE DELIVERY OF PATIENT CARE--Remote opportunity in California.

Our client, a progressive,...

Mobile Cleaner - Guildford, England
Pinnacle Group Guildford, England 11.05 GBP HOURLY Today

Ensure stores and equipment are kept secure and in accordance with health and safety requirements. Flexibility to deal with the unpredictability of the British

Solar Electrician
Work Wales Caerphilly, Wales 17 - 20 GBP HOURLY Today

NVQ level 1, 2 & 3. Performing high quality trade work. High level communication with clients. Always install in accordance with current standards and