Team Leader Birmingham, England
Job description
At Homebase, we keep the customer at the heart of everything that we do.
As the home and garden experts we need to make sure that when they visit us in store that we’re always friendly, always knowledgeable about our products and we can only do this if our team members are well trained and supported within their role.
This is where you, our newest Team Leader comes in! We need you to lead by example, to share your knowledge and expertise, and encourage others in the team to become as good at their jobs as they possibly can be.
In return for your hard work, our promise to you is that as a part of the Homebase family, we will value you, we will offer you the fantastic training and most importantly we will reward your hard work!
If you think this sounds like you – then keep reading because we’re recruiting now!
About the role:
Salary: Competitive + FANTASTIC bonus earning potential
Hours: Full Time or Part Time – including regular weekends and some evening shifts.
Day to Day: You will be supporting the team and encouraging them to learn about our new products as well as supporting them with any day-to-day issues. Your goal will be to ensure that every single customer that comes to our store receives the same exceptional level of customer service that they have come to expect from us every time they visit.
What we’re looking for:
Because your team members will see you as the expert, it’s essential that for this role you have some experience within retail or within a customer facing industry.
While some experience is important, your team are going to be looking to you for guidance on how to best serve our customers, having the right attitude is our most important requirement. This means always demonstrating your passion and enthusiasm for home and garden and being knowledgeable about our products and stock.
If you think you’ve got what it takes and would like to join our team as a Team Leader, please click 'Apply’ now.
What can we offer you in return?
- 22 days annual leave per year
- 20% in store and online discount
- Opportunity to enhance your pay through our discretionary bonus plan
- Learning & Development Opportunities & including the chance to earn recognised qualifications.
- Team Member Assistance Program – offering support on a wide range of topics to help support a healthier and happier life (open to team members participating in the Homebase Personal Pension Plan).
- Bupa Anytime Healthline – Access to 24/7 helpline for advice and information on any health concerns (for our UK based team members).
- Hapi to be Home –Through our Hapi to be home portal, you can save money on everything from your weekly food shop to a fun night out at the cinema, helping you to save those extra pennies for that something special.
If you think you’ve got what it takes and would like to join our team as a Team Member, please click 'Apply’ now.
