Job description
Team Lead, Event Management
IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.
Lead the day to day business and strategic direction for a global meetings and events division as part of a large medical education team delivering immersive and engaging training tools and experiences across the life sciences industry.
Who We Are
We are a division within IQVIA that support clinical and commercial sectors and creates experiences that are effective and unexpected. We incorporate the latest research on adult learning principles and behavioural science. We use creativity to inspire and engage.
Our purpose is centered around a desire to improve healthcare and deepen our understanding of human behaviour – we frequently speak to our guiding principle of “magnifying humanity”.
Our team is a tightly knit, collaborative, and intellectually curious group of people with a unique blend of backgrounds and experience. We are continually pushing each other to improve our solutions.
We are in search of a talented business leader, creative leader, meetings and events global expert, and creative thinker/problem-solver to help shape the events expression of our work and help to manage our rapid growth in alignment with our culture and values. The team delivers hundreds of events around the world with a solid mix of virtual and face to face. The role is supported by a team of Event Project Managers. Within the larger team, these planners collaborate with other areas of expertise - strategy, creative, content, project management, account management, business operations, and execution.
This position is home-based with frequent collaboration with a globally-distributed team. Direct and indirect reports are located in the US, Argentina, and Europe. IQVIA offers a competitive salary and great benefits, including a profit-related annual bonus, paid leave, and private health insurance.
About the Team Lead, Event Management
Collaborating with the inquisitive and imaginative minds within the division and partnering with a second Team lead, this role will drive the expansion and continuous improvement for the meetings and events team. The Team Lead will report to the Director, Strategic Business Operations.
Day to day responsibilities include:
Partnering with broader project teams in the planning, budgeting, forecasting and allocation of staff for existing and new business and working with stakeholders to enhance team building and cross-functional collaboration.
Continual analysis of tools, technologies and processes to ensure optimal efficient delivery
Leadership and line management of event planners (FTE and contractors). Responsible for hiring, resourcing, engaging and retaining global team
Incident management support and point of escalation
Participate in the development and delivery of new business proposals and RFIs/RFPs, maximizing business opportunities with both existing and new clients and contributing to the development of new solutions and services - presenting concepts and facilitating discussions as required.
Some face to face and virtual meeting delivery management including travel during high volume periods
Bachelor's Degree Required
Who You Are
Empathetic:
You have high emotional intelligence and experience delivering events globally and managing teams of global staff. You have planned and delivered events for both clinical and commercial sectors of the life sciences industry. You have supported both virtual and face to face events and are interested in continuing to build systems that support a mix of both event types. You enjoy creating events for a diverse global audience of physicians and care teams who are passionate about exploring new treatments for patients and improving the health of their communities. The insights of other subject matter experts are valuable to your work and you know how to discover the unknown using your unique approach.
Resourceful:
You may not know all the answers, but you have a proven track record of working through difficult challenges by independently researching potential directions, collaborating with others, and iterating to find solutions. You continue to build on your foundation of event planning principles by learning new applications and thought processes and keeping up with industry trends.
Seasoned:
You have extensive experience demonstrating 10+ years of event delivery expertise.
In addition to extensive expertise you have 3+ years of leadership experience within event planning, managing teams with multiple direct reports – ideally managing global teams.
Creative:
You are an unstoppable force while working through creative challenges, establishing and evolving event designs, and refining the details to deliver an exceptional participant experience.
Lead:
You are highly effective at contributing to a matrixed system – navigating processes within your authority and those that are not. Mentoring fellow planners and helping teammates to understand process brings you joy. You believe in building trust within a team by being open to feedback, offering supportive guidance, and cracking a joke when the team needs a good laugh.
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com
We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe
As the COVID-19 virus continues to evolve, IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com