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Job description

An opportunity has arise for a Team Administrator to support a newly funded Hospital at Home service within the integrated Community Children's Nursing Team.

This service provides community nursing services for children with acute and short-term conditions; long-term conditions and life-limiting and life-threatening illness in children’s homes and community settings.

The post holder will work alongside our current team administrator to provide administration support to the Hospital at Home service and equipment support to the whole Children’s Community Nursing team

• To communicate well with members of the public, including children and young people.
• To provide administrative support for the Hospital at Home service, which will delivered as an integrated children’s community nursing team.
• To manage incoming and outgoing emails, messages and phone calls in an efficient and professional manner and action accordingly
• To work alongside the team administrator to prepare the weekly supplies for children and young people, preparing the deliveries and co-ordinating the volunteer team in delivering.
• To maintain organisation of the stock rooms, treatment toom, reviewing expiry dates for consumables and maintaining stock levels.
• To review the service dates of hardware equipment and liaise with Althea and families to coordinate servicing and maintenance needs
• Keep an accurate record of the location of hardware equipment, maintain the equipment spreadsheet and patient’s medication records in relation to equipment on loan.
• Ensure suitable levels of hardware equipment and the consumables are available at all times.

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.

We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:

• We’re Kind
• We’re Fair
• We Listen
• We Care
• To deal with incoming correspondence on a daily basis, distributing and taking appropriate action as necessary, ensuring urgent items are brought to the attention of relevant staff within the team.
• Liaison and telephone contact with children and families. To act as first point of contact for incoming calls, taking accurate, details messages as necessary ensuring these are passed on to the appropriate personnel, using initiative in finding appropriate clinician for advice if required staff member is absent.
• To provide and receiving complex and sensitive information.
• To use email, intranet, internet and Microsoft packages as required.
• See attached detailed job description