Job description
Are you a forward thinking administrator with a get up and go work attitude, who has exceptional problem solving skills; is organised and hard working? Are you articulate, resilient, able to work in a fast pace environment and able to put patients first at all times? Then this is the role for you!!!
A vacancy has arisen for a team administrator (2 days a week ) within Tower Hamlets. The post holder will work for the Transformation service within Isle of Dogs Neighbourhood mental health team; using their initiative to support the processing of referrals for the Transformation service; attend subgroup meetings; prepare the teams caseload for weekly discussions; monitor their consultants caseload with the Consultants; gather data where necessary; manage and book clinic appointments; ensure that clinic outcome letters are uploaded to our EMIS/Rio system; monitor KPI’s; set up service meetings in conjunction with other GP Administrators; communicate with other GP Administrators and service clinical staff; support the data management processes and generally provide an Administrative service which will help to bring out the best in the Transformation clinical team.
You will need to have a good command of the English language; able to read and understand letters; have excellent Microsoft Office skills including an understanding of Office 365; able to undertake Administrative/secretarial tasks such as opening and closing of cases; managing diaries, typing of letters, taking minutes at meetings, manipulating databases, understanding RiO;.
You will be a self-starter and It will be vital for you to have effective minute taking and IT skills; which are essential requirements of the role as well as; being educated to GCSE standard as a minimum. A knowledge of RiO and or EMIS or NVQ level 3 in Business Administration would be an advantage.
If this sounds like the challenge you are looking for, let’s hear from you!!!
In order to be short listed for this post; your supporting statement MUST begin with three numbered, main reasons why you should be shortlisted for this role.
Each reason must be numbered individually; and then followed by your supporting statement which should evidence how you meet the criteria.
For further information regarding these posts, please contact Margarretta Olatunji on tel: 020 7791 8299
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Kindly refer to the job description and person specification that is attached to the vacancy profile.