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The opportunity

As a Tax Team Assistant (“TTA”) within the UK FS Tax Global Compliance & Reporting (GCR) team, you will coordinate and complete tasks that occur throughout the lifecycle of an engagement. With strong project management skills you will help Client Server Teams to ensure client engagements comply with EY and regulatory requirements, whilst also following best practice principles and being run efficiently.

Your key responsibilities

• Managing and completing assigned tasks throughout the lifecycle of a tax engagement - providing support and guidance for the creation of an opportunity, the budgeting process, contractual considerations, set up, the regular review of engagement economics, billing and closure.
• More specifically this would include:
  • Managing PACE (EY’s engagement creation system) set up for individual engagements, guiding teams in the Centre of Excellence
  • Proactively reviewing budgets v actuals on a portfolio of engagements, and resubmitting budgets via EY’s ETC tool where needed.
  • Reviewing WIP and preparing invoices for the Client Server Team to help them achieve working capital KPIs.
• Acting as a “Go To” contact for the Client Server Teams, offering to attend internal meetings and running training sessions
• Ensure standard processes are followed and suggest process improvements to support efficient working principles
• Liaising with clients and third parties, such as HMRC, as applicable
• Work with the offshore support team, providing oversight and feedback as appropriate.
• Support the onboarding and development of junior team members, providing training on the job and identifying other training needs
• Establishing good working relationships with key stakeholders in the business and maintaining regular contact
• Working with the offshore support team to ensure tasks are delivered on a timely basis and work is of a high quality
• Working with other TTAs and teams to manage workloads and support sharing of resources
• Sharing best practice with other TTAs and key stakeholders and act as a Subject Matter Expert
• Actively contribute to team calls with the TTA group to share knowledge, experience and best practice tips
• Leading on ad hoc projects

Quality and Risk Management (QRM)

• Demonstrating detailed knowledge of the process to be followed to fully comply with all engagement set up requirements whether locally engaged or under a sub contract arrangement with an EY office in a different country
• Liaising with the Tax Quality and Central Risk Management teams as appropriate
• Having a detailed understanding of contract considerations and data privacy requirements
• Proactively managing and monitoring compliance with all QRM procedures and policies

Skills and attributes for success

• Strong project co-ordination and management skills with proven ability to complete tasks on an accurate and timely basis
• People management experience demonstrating ability to plan resources and work allocations
• Ability to manage upwards to ensure that the project deliverables meet the agreed timetable
• Strong verbal and written communication skills with ability to communicate effectively at all levels both internally and externally, and have a positive impact
• Pro-active leadership skills enabling excellent team working
• Strong decision-making skills demonstrating the ability to exercise good judgement
• Change champion with proven ability to successfully deliver process improvements
• Commitment to delivering a high-quality service both individually and as a key member of the wider TTA team

To qualify for this role, you must have

• Significant experience gained in an administration/project management/customer service role
• Good experience of Microsoft systems and databases
• Good experience of working well under pressure
• Strong experience of problem solving
• Practical experience of verbal and business writing

Ideally, you’ll also have

• Strong project management skills demonstrating the ability to plan and prioritise work, meet deadlines and monitor budgets.

What we look for

• Team player and leader; ability to integrate with new teams quickly and lead areas
• Outgoing with good relationship skills and the ability to deliver quality output
• Excellent communicator in range of situations both written and oral
• Change orientated with flexible approach

What working at EY offers

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

About EY

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world