Find More Than 10K+
United Kingdom Jobs

Interim TA Contingent Workforce Lead

The opportunity

The Contingent Workforce Lead is responsible for management and continuous improvement of the firms Contingent Workforce strategy, operating model, policies and processes. As EY accelerates into an unprecedented period of purposeful growth, it is anticipated that our Contingent Workforce will grow rapidly as a key component of our delivery model. This is an opportunity to enter this equation near the ground floor to help build a world class Contingent Workforce capability.

This role is a manager grade (L3) role.

This is a maternity leave cover role for 12 months.

Reporting line - TAA Operations Leader

Your key responsibilities

• Take overall accountability for delivery of Contingent Workforce hiring for UKI EY
• Oversee our Managed Service Provider, supporting their delivery and managing performance against strategic priorities to ensure we move forward in an effective partnership
• Lead the development and delivery key strategic initiatives delivering significant service improvements
• Enablement and activation of the Contingent Workforce model within EY’s various Service Line groups to drive adoption, and align capability with the needs to stakeholders, especially Virtual Bench capability, and promote consistency of operation and performance
• Act as an escalation point to troubleshoot any service issues, whether they are process, people or technology and resolve quickly, as well as identifying, scoping and driving continuous improvements
• Work collaboratively with our Global Procurement team and offshore supplier analytics team to track and measure KPIs, SLAs and resolve invoicing and billing issues
• Own and drive bespoke solutions and support special situations (e.g. complex oversees contractor management solutions, Statement of Work situations)
• Act as SME for Contingent Workforce advising on pitches for new client work, where there is a significant Contingent Workforce component
• Act as Contingent Workforce expert supporting the integration of new acquisitions where target organisation has a Contingent Workforce capability
• Act as an expert on Contingent Workforce for our Employment and Contract Lawyers, Audit Independence team, Quality and Risk Management, Data Privacy, InfoSec and Employment Tax teams, often working collaboratively to resolve complex problems
• Take accountability for management of key risks associated with contingent workforce eg AWR, IR35 and GDPR
• Take accountability for the technology platforms associated with Contingent Workforce including timesheeting, billing, ATS, CRM capabilities both owning the technology pipeline and roadmap, and acting as functional expert and country super user, as well as driving implementation programmes as PM
• Operate as part of the extended Recruiting Leadership team, contributing to leadership calls and meetings with updates, and enabling other teams (eg Experienced Hire) to support the Contingent Workforce model and taking forward opportunities to collaborate effectively

Skills/Experience required:

• Significant experience of Contractor recruitment and management, ideally managing or working within a Managed Service Provider, and/or managing multi £million contracts
• Experience working within a professional services environment (desirable) and/or experience navigating a complex, fast moving environment
• Project management skills, delivering multiple workstreams, leading matrix managed teams across multiple locations
• Experience of delivering process excellence
• Change management and communications skills
• Ability to influence senior stakeholders, often under pressure
• Demonstrated ability to navigate ambiguity, problem solve and exercise judgement under time pressure
• Strong track record of creating commercially effective solutions to complex problems
• Analytically strong approach to data, reporting and procedure
• Core understanding of legal and regulatory factors effecting engagement of contingent workers such as Agency Worker Regulations and IR35
• Ideally some experience of relevant systems such as SAP Fieldglass or an equivalent Contractor Management solution

What we offer
We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.

About EY
As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Please note
Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. Read more about our commitment to diversity & inclusiveness here. We ask because it matters!