systems analyst London, England
Job description
Lewis Silkin works with leading businesses to protect and enhance their most important assets - their ideas, their people, their brand and their future. We call it: Ideas. People. Possibilities.
With offices in London, Oxford, Manchester, Leeds, Cardiff, Belfast, Dublin and Hong Kong, we are recognised by clients and industry alike as being distinct for our unique culture, market-leading practice areas, sector focused approach and for providing solutions to complex, multijurisdictional business challenges, with a pragmatic and human touch. We have two things at our core: people — both ours and our clients’— and a focus on creative, tech and innovative businesses.
Our culture is encapsulated by an ethos of bravery and kindness, guided by our values of Integrity, Clarity, Unity and Excellence (our ‘I-CUE’). We aim to provide a supportive environment for our people, clients and wider community and embrace diversity & inclusion, ensuring people are able to bring their full selves to work.
The Finance Department supports all aspects of the firm’s financial requirements from the provision of strategic support through to detailed transactional processing, with a key focus on providing excellent customer service to our internal clients. The department is comprised of a central finance team (based in London and Cardiff) plus operational teams based in London, Belfast and Hong Kong covering client related transactions and working capital related activities. The Finance Systems team is very much embedded within the department and works closely with all of Finance to ensure the PMS is utilised in the most efficient way possible.
The role
On a day-to-day basis the Finance Systems Analyst will report directly to the Finance Systems Manager. The Finance Systems Analyst will assist in the day-to-day support of the firm’s Finance Systems. The position is within Finance and will encompass user support, finance systems operational support, application support, project work, development and testing, change control and documentation.
This a new role within the Department to support the needs of a fast-growing and profitable firm.
The role would preferably be London based but outstanding candidates in other locations will be considered.
- Provide support service responding to queries from fee earners, secretaries, HR, BD and finance staff with regards to Elite 3E, 3E Templates, SSRS, Ebillinghub, Chrome River, Intapp Time.
- Work with 3rd party support providers and IT to seek resolution to logged issues, alongside being involved with Project work undertaking new installs or upgrades.
- Provide support to the Senior Finance Systems Analyst with SQL based and Financial Reporting Platform queries.
- Be first line support for queue items and escalate where necessary
- Deal with rates queries for fee earners
- Assist with development of junior members of the team
- Provide support on current Finance Systems projects; Intercompany Billing and 3E upgrade and review of end-to-end of current working practices with a view to streamlining and improvement.
Candidate profile
- Previous experience using Elite 3E, Enterprise, Aderant or other PMS would be desirable.
- Experience of working with SQL/SSRS required and ability to run queries unsupervised and a willingness to upskill on the job through internal and external training.
- Proactive nature with the ability to work under minimal supervision.
- Ability to work to multiple, demanding deadlines and under pressure.
- Ability to source data in response to ad-hoc data requests either via standard Elite 3E reports, our custom data warehouse or running SQL queries where required.
- Ability to liaise with multiple stakeholders, at varying levels across the business.
- A confident and natural communicator - able to communicate at all levels being professional in conduct and appearance
- Solutions-orientated and pro-active approach to their work.
- Ability to use own initiative and being confident in their own judgement.
- Able to demonstrate high levels of discretion, sensitivity and confidentiality.
- Excellent attention to detail – a high level of accuracy is essential.
- Team player and enthusiastic – flexible and willing to take on extra responsibilities to support the COOs and departmental or firm objectives.
- Punctual at all times, having a flexible nature and a co-operative and willing attitude.
At Lewis Silkin our ethos is simple. We strive to do the best for our clients, our people and the communities in which we operate. We recognise that an inclusive workplace allows for all kinds of ideas and thoughts, a variety of points of view that can trigger discussions or deliver innovative results, and a wide range of versatile skills and expertise. We are proud of the diversity within Lewis Silkin and of our culture that allows people to be themselves at work, ensuring we provide the best possible service to our clients. We are committed to finding the right person for this role and are open to discussing flexible working patterns and office location.
