systems analyst High Wycombe, England
Job description
We are looking for an enthusiastic individual to support for a 6 month FTC in all aspects of our People Systems, data and process in the delivery of People systems services to the business.
A bit about us...
Here at Costa Coffee, our vision is to inspire the world to love great coffee. We’re all about passion, energy and teamwork to serve uplifting moments to coffee fans globally. From our humble beginnings in 1971, we’re now the UK’s most loved coffee Brand. With the help of our Partners and the Coca Cola system our growth ambitions have no limits. Along with our much loved Stores, we now have propositions spanning Ready-to-Drink, Costa Express, FMCG and our leading B2B networks. Costa are pioneering the future of the coffee industry.
A bit about the role...
The successful candidate will be supporting managing the delivery of activities, providing the relevant technical expertise, and ensuring that services are meeting the business needs and creating a culture of continuous improvement and process optimisation.
- Run the business as usual and maintain our instance of the People System, which includes Recruitment, Onboarding, Payroll, LMS including second line mailbox query support.
- Implement, maintain, and follow strict change management and controls/compliance.
- Provide technical support for system upgrades and ensure the wider team are prepared for the new system changes.
- Complete the UAT on the releases/ upgrades for all releases and service packs, including regression testing and new enhancement testing.
- Support multiple small to medium scope projects, including requirement gathering, developing work breakdowns and project plans, track task status and escalate as needed to keep projects on schedule.
We want all our Team Members to thrive and to grow here at Costa, this is why our values are so important to us, Passion, Courage, Trust, Warmth. Along with an ability to work with diverse teams we would look for you to bring the following to this role:
- Tech savvy with the drive to learn new systems and processes
- Multi-tasking experience in a fast-paced environment, completing work with speed, accuracy and attention to detail.
- Experience of working in a Shared Services environment preferred
- Excellent communication skills (both verbal and written)
- Experience of managing and configuring a HCM platform would be advantageous
Costa are on a growth journey like no other, more countries, more propositions, more opportunities for you to develop your career and work with some great teams. In addition, you’ll benefit from
- BUPA Healthcare
- Costa Pension Scheme
- 50% staff discount, including endless free coffee onsite at support office
- 25 days Holidays
Costa is made up of true experts, masters of their craft stretching their limits to what’s possible. It’s why we work so well remotely. We trust our teams and embrace technology to help us collaborate. And if needed, we have offices all over the world for those important connection points. Our remote working allows you to balance your work and personal life, while retaining Costa’s much-loved warmth and passion.
