
SVP Data & Insights London, England
Job description
Key Responsibilities
- Develop and implement a comprehensive data and insights strategy that aligns with the company's overall business objectives.
- Optimise the operating model between data teams to drive greater effectiveness, efficiency and maximise impact from our investment in data capabilities, enhancing customer experience.
- Drive the implementation of advanced analytics, data science, and data-driven decision-making across the business.
- Establish and enforce data governance policies, procedures, and standards to ensure data integrity, security, and compliance. Operating in a highly regulated industry, compliance is a constant focus across the business
- Oversee the management of data assets, including data acquisition, storage, quality, and accessibility
- Ensure the availability of accurate, timely, and reliable data and management information for all business units
- Lead a team of c.20 insight analysts and data scientists working across multiple locations globally
- Provide direction – through a dotted line report - for data staff in the Technology Team including data architects, data engineers, data quality analysts and data operations staff
- Attract, retain, and develop top talent in the field of data and analytics
- Foster a culture of collaboration, innovation, and continuous improvement within the team
- Engage with key stakeholders across the business to understand their data needs and priorities
- Act as the company's data ambassador, promoting the value of data-driven decision-making and insights throughout the business
Skills, Knowledge and Expertise
- Proven track record of developing and implementing data and insights strategies
- At least 10 years of experience in leadership role within data and insights, managing teams including insight analysts, data scientists, data engineers and reporting analysts.
- Broad knowledge about the applications of data in all these contexts
- CRM in financial services (e.g. current accounts, credit cards)
- Advertising technology and marketing attribution
- Loyalty programmes
- Retail strategy and planning
- Deep expertise in at least 3 of these above 4 areas.
- Knowledge of data governance policies and procedures
- Strong analytical and problem-solving skills
- Experience with managing budgets and resources
- A degree in a related field, such as maths, data analytics, computer science, or economics
- Commercial mind-set able to provide analysis of the numbers and partner business stakeholders
- Results-oriented with a track record of delivering on goals and objectives
- Strong leadership skills, with the ability to motivate and manage a high-performing team
- Capable of working independently with full ownership and the confidence to develop and manage processes end to end
- An effective and articulate communicator, able to persuasively present concepts clearly and concisely to key stakeholders, adjusting style to audience
- Demonstrate ability and temperament to work with sensitive information
- Strong analytical skills and ability to identify trends and proactively resolve issues with financial information
- Detail-oriented while also demonstrating the ability to synthesise a complex issue into a straightforward messaging
Benefits
- 25 days annual leave increasing by one day a year to 30 days (plus public holidays)
- Company holiday between Christmas & New Year (extra 3 days)
- Pension with Hargreaves Lansdown – 4% matched contribution
- Private healthcare with Vitality for yourself and any nominated dependents
- Early finish on the last Friday of the month (3pm)
- Ability to buy and sell holiday days as well as the ability to bank days (tenure dependent)
- Cashback/discount shopping site (Perks at Work)
- Flexible working options – we are operating a hybrid working model from our London office (to be agreed with your manager)
- Variety of social events throughout the year such as Christmas party, company away day, movie nights, beer and pizza nights to name but a few
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