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Riverside are looking for new people to join their teams in the Cambridge area. If you want to start a career in supported housing to really make a difference to peoples lives, why not apply below and one of the team will get in touch to have a chat through the roles we have and what we do. We are also happy to discuss hours of work and shift patterns

There are various roles available including both full time, part time and also Relief Work (bank) which gives you more flexibility of the days and times you work so is perfect to fit in around any other commitments you may have. Full time roles are working a rota as below which include some weekends (with days off during the week). Flexibility is required to over annual leave and other absences.

Some of the current roles we have available include

• Support/Project Assistant (Full Time 37.5hrs £21,255)
  • Working a 4 week rota: shifts are:
    • 07.00 to 15.00 with 30 mins break
    • 09.00 to 17.00 with 30 mins break
    • 14.00 to 22.00 with 30 break
• Night Assistant (Full Time 37.5hrs £21,255 plus 10% night shift allowance)
  • Working a 4 week rota; shifts are:
    • 21.30 to 08.00 with 30 mins break
• Support Worker (Full Time 37.5hrs £23,974)
  • Working a six week rota; shifts are:
    • 07:30 to 15:30 with 30 mins break
    • 14:30 to 22:30 with 30 mins break
• Relief Work (Bank Work- Flexible hours over 7 day week £10.90 per hour)

For your application to be considered please ensure you complete and attach alongside your CV a Supporting Statement detailing in a few sentences why you have applied and what your availability for work is, i.e. what hours you are able to work

Introduction

These are highly varied roles in which you will have the opportunity to help people choose the life they want to live. Enabling people to grow, develop and achieve their goals, you will deliver support and guidance that has the scope to be life-changing. You will also support to maintain tenancies.

Every day will present you with new challenges and opportunities. That might mean you’ll assist your customers in days out and social activities, and you will be there as a trusted support.

Riverside was established over 90 years ago and is one of the country’s leading providers of services for people affected by homelessness. We’ve grown to become a major provider of affordable housing in England and Scotland, with almost 56,000 homes in management and support over 12,000 people every year in our Care and Support services.

Through our housing, care and support services we enable people facing a wide variety of challenging circumstances to lead more resilient and independent lives.

The difference you’ll make

You will be key in the day-to-day running of one of our supported housing services. We don’t run care homes, so there’s no need to provide personal care. The priority in your role includes the safety and wellbeing of everyone in our accommodation, including our customers.

Working with people who have a range of needs, you could be doing any number of things. From supporting customers in conversations with calls from their GP, Social Services, or Benefits teams – to dealing with the emergency services including the Police and Ambulance, when the need arises.

You’ll log all incidents to make sure we have an accurate record of events. And when a customer leaves, you will clean and prepare their room, ready for the next occupant.

So, who are you?

At times this role can be challenging but most of the time it can be incredibly rewarding. You will need to be resilient, empathetic, and able to leave your work at work and not take it home with you.

This role isn’t for everyone, at times it’s tough and at others incredibly rewarding. You will need to be resilient, empathetic and a real customer focus.

• As a minimum requirement you’ll need:
• An understanding of supporting vulnerable people – this could include having your own lived experience of homelessness or drug or alcohol addiction
• Ideally you will have experience of working with people in a customer facing environment
• An understanding of the varying needs and requirements of the customer groups that you will be supporting
• To be able to work as part of a team, and communicate confidently
• A can-do attitude with the capacity to develop positive working relationships with internal colleagues and external agencies
• To be flexible, with the ability to work a shift pattern that includes days, nights and weekends
• You’ll be confident when using a computer to complete all required administrative tasks

If you’re the kind of person that wants to do a really great job and make a difference to our customers, we think you’ll love it here. Sound like a challenge you’d like to take on? Then get in touch and let’s talk about how you can help us transform lives and revitalise neighbourhoods.

The Benefits

We encourage applicants from all sections of the community so that we can truly reflect the neighbourhoods in which we work.