support technician Markham
Tiankongzhijing Trading
Full Time
Markham
30 - 28.5 CAD HOURLY Today
Job description
Languages
English
Education
- College/CEGEP
Experience
2 years to less than 3 years
Asset languages
- Mandarin
Responsibilities
Tasks
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Experience and specialization
Computer and technology knowledge
- Android
- Device drivers
- Networking software
- Networking hardware
- Networking security
- Desktop applications
- Multimedia software
- Programming software
- Website creation and management software
- Database software
- Programming languages
- MS Office
- MS Windows
- Wireless networks
Job Types: Full-time, Permanent
Salary: $28.50-$30.00 per hour
Benefits:
- Casual dress
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Work Location: In person
About Tiankongzhijing Trading
Revenue: Unknown / Non-Applicable
Size: Unknown
Type: Company - Public
