E-Commerce Manager Seaham, England
Job description
ECatering is a foremost provider of commercial catering equipment, committed to excellence inproduct quality and impeccable service. As our digital landscape expands, we're on the lookout for a seasoned Ecom Manager to support on our eCommerce and digital initiatives on the Shopify Plus platform.
Who We Are
Established in 2011, RG Distributors is the Parent Company of ECatering and GM Packaging and has ambitious growth plans with customer focus being one of our main drivers; we live our brand in ‘Backing Britain’s Best’. One of the UK’s leading catering equipment and packaging specialists with customers throughout the UK and Ireland and is here to disrupt the hospitality industry, providing quality products to Britain’s best caterers.
Why Work for RG Distributors?
Ambitious Growth Plans
Market Distributer
Customer Focused
Small but mighty team - get stuck in and make your mark!
Values
Wow Service!
Innovation
Trust
Expertise
Brand Personality
Committed
Confident
Down-to-earth
Knowledgeable
JOB OVERVIEW
Job Title Ecommerce Manager Starting date ASAP
Reports to Head of Ecommerce Salary £30-35k
Department Marketing Hrs 08:00 - 16:30
Candidate Profile
We value proactive, self-driven individuals with an innovative perspective and sharp organisational skills. Commercial acumen is a plus, and someone that doesn’t fear accountability and can thrive under pressure when needed. We are looking for someone who is both strategically minded to support the Head of eCommerce, but also someone who can hit the ground running and get stuck in.
Key Responsibilities:
Ecommerce Strategy Development: Support the Head of Ecommerce and the contracted Digital Marketing Strategist to craft and enforce the Ecommerce strategy for the business, focusing on enhancing online sales, driving quality website traffic, and the overall customer journey including CVR, AOV and LTV.
Platform Management: Direct daily performance on our DTC/B2B Shopify Plus site, introduce workflows and manage integrations with platforms such as CedCommerce for Amazon & eBay, Amazon FBM / FBA, and other marketplaces.
Traffic Enhancement: Leverage tools, strategies and relationships with internal and external stakeholders covering Social, PPC, and SEO to attract potential customers.
Merchandising: Lead the product merchandising efforts, ensuring effective product presentation on the site to drive sales and reach trading benchmarks. Identify and onboard a new on-site search tool that will automate the manual work involved in product ranking.
Cross-functional Collaboration: Sync with operations to align stock with sales and unite with buying and product design teams for streamlined product launches.
Online Marketing Strategy: Conceptualise, review, and sustain an evolving online marketing approach, with a focus on Value-Based Selling, on-brand content, and an obsession with iterative improvement.
User Experience: Regularly optimise the online user journey, aiming for reduced friction and improved conversion paths.
Trend & Competitor Monitoring: Remain updated on the latest in ecommerce and Shopify trends, advocating best practices as appropriate.
Reporting: Be responsible for the monitoring and upkeep of KPIs across the website and providing a consistent and detailed narrative to stakeholders.
Team Development: Nurture and mentor team members, fostering an environment of continuous learning and working toward eventually scaling and building out the team.
Essential Requirements:
- 4+ years of hands-on, demonstratable experience with Shopify/Shopify Plus a bonus.
- Prior role in a retail vertical, preferably in high AOV, electronic equipment/appliances or a related field.
- Demonstrable skill in ecommerce management.
- Proficient with online analytics tools, specifically Google Analytics and GA4.
- Analytical mindset with proven ability to drive growth.
- Entrepreneurial spirit with a knack for a test-and-learn & fail-fast methodology.
- Rooted experience from an SME backdrop.
- Effective communicator with a collaborative mindset.
- Experience working with a team on Promotional campaigns
Desirable Skills:
- Accreditation or in-depth training in Shopify Plus.
- Familiarity with diverse ecommerce platforms and their integrations.
- Comprehensive grasp of SEO, PPC and Social best practices in conjunction with an eCommerce proposition.
- Familiar briefing in projects to external partners tasked with improving ROI and driving channel diversification.
Compliance Expectations
- Proactive
- Self-motivated and prepared to go the extra mile.
- Prepared to accept a challenge and take responsibility.
- Excellent Communication Skills
- Outstanding Team Player
- Excellent IT Skills (excel a must for report generation)
Job Type: Full-time
Salary: £30,000.00-£35,000.00 per year
Benefits:
- Company events
- Company pension
- Flexitime
- Free parking
- Gym membership
- On-site parking
- Work from home
Schedule:
- Flexitime
- Monday to Friday
Ability to commute/relocate:
- Seaham: reliably commute or plan to relocate before starting work (required)
Education:
- Bachelor's (preferred)
Experience:
- Digital marketing: 3 years (required)
- Shopify: 3 years (required)
Work Location: Hybrid remote in Seaham
