support technician Edmonton
THARV TECH LTD
Full Time
Edmonton
81120 - 12.04 CAD HOURLY Today
Job description
- Work Term: Permanent
- Work Language: English
- Hours: 37.5 hours per week
- Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Experience: 1 year to less than 2 years
- or equivalent experience
- Computer hardware or software retailer/wholesaler
- Willing to relocate
- Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
- Evaluate and install computer hardware, networking software and operating system software
- Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of computer networks
- Load computer tapes and disks and install software and printer paper and forms
- Provide problem-solving services to network users
- Implement data, software and hardware security procedures
- Perform routine network start up and close down and maintain control records
- Perform data backups and disaster recovery operations
- Install, maintain, troubleshoot and upgrade Web-server hardware and software
- Set up local area networks and connections to the Internet
- Implement network traffic and security monitoring software, and optimize server performance
- Modify Web pages, applets and scripts
- Research and apply meta-data to Websites and register Websites with search engines
- Respond to requests for help and information from Website visitors and Website designers
- Perform Web-server backup and recovery operations
- Supervise technical staff
- 1 to 2 people
- 3-4 people
- Web service design
- Database software
- MS Office
- MS Windows
- Basic security clearance
- Willing to travel
- Willing to travel regularly
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Handling heavy loads
- Physically demanding
- Manual dexterity
- Attention to detail
- Ability to distinguish between colours
- Sound discrimination
- Sitting
- Combination of sitting, standing, walking
- Standing for extended periods
- Bending, crouching, kneeling
- Internet access
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
