support technician Shropshire
Job description
Recruit4staff are proud to be representing their client, a leading manufacturing business in their search for a IT Support Technician to work in their leading facility in Bridgnorth.
For the successful IT Support Technician our client is offering:
- Annual salary of up to £25k DOE
- Days based role 8am-4:30pm Monday to Friday
- Permanent position
- Pension scheme
- Friendly company to work for
The role – IT Support Technician:
- Provide initial technical support to telephone request and emails from IT users within the business
- Complying with duties within the QMS systems
- Ensure that calls for support are dealt with in a prompt manner
- Escalating support requests to the relevant member of the IT team
- Logging support calls and documenting the outcome
- Setting up new users and the permissions they have access too
- Assisting in the review of systems for continuous improvement purposes
- Basic server administration
- Provide cover for daily system monitoring / back up operations
What our client is looking for in a IT Support Technician:
- Strong communication skills
- Strong customer service approach to provide high quality IT support to various areas of the business
- Hold a recognised IT based qualification
- Confident user of Microsoft Office
- Good understanding of Networks, IE TCP/IP, DNS, DHCP
Key skills or similar Job titles:
IT Support Technician / IT Support / IT Administrator / IT Specialist / IT Systems
Commutable From:
Bridgnorth, Telford, Dudley, Shrewsbury, Birmingham, Wolverhampton, Much Wenlock
For further information about this and other positions please apply now.
This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
Job Reference: opp-17319
