support technician

support technician North York

Kids & Company
Full Time North York 60008 - 12.04 CAD HOURLY Today
Job description

  • Education: College/CEGEP
  • Experience: 1 year to less than 2 years
  • Work setting

  • Telecommunications industry
  • Tasks

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Provide problem-solving services to network users
  • Computer and technology knowledge

  • MAC
  • Linux
  • Unix
  • JavaOS
  • Networking software
  • Internet
  • Servers
  • Desktop applications
  • Mail server software
  • JavaScript
  • Wireless networks
  • Virtualization
  • Transportation/travel information

  • Own transportation
  • Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Attention to detail
  • Sitting
  • Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Judgement
  • Organized
  • Team player
  • Health benefits

  • Health care plan
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 to 40 hours per week

About Kids & Company

CEO: Victoria Sopik
Revenue: Unknown / Non-Applicable
Size: 1001 to 5000 Employees
Type: School / School District
Website: www.kidsandcompany.com
Year Founded: 2002

support technician
Kids & Company

www.kidsandcompany.com
Richmond Hill, Canada
Victoria Sopik
Unknown / Non-Applicable
1001 to 5000 Employees
School / School District
Preschools & Childcare Services
Education
2002
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