support technician Canada
Kids & Company
Full Time
Canada
55120 - 12.04 CAD HOURLY Today
Job description
- Education: College/CEGEP
- Experience: 1 year to less than 2 years
- or equivalent experience
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- 1 to 2 people
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent written communication
- Initiative
- Organized
- Team player
- Work Term: Permanent
- Work Language: English
- Hours: 30 hours per week
Tasks
Supervision
Work conditions and physical capabilities
Personal suitability
About Kids & Company
CEO: Victoria Sopik
Revenue: Unknown / Non-Applicable
Size: 1001 to 5000 Employees
Type: School / School District
Website: www.kidsandcompany.com
Year Founded: 2002
