support technician

support technician Canada

Kids & Company
Full Time Canada 55120 - 12.04 CAD HOURLY Today
Job description

  • Education: College/CEGEP
  • Experience: 1 year to less than 2 years
  • or equivalent experience
  • Tasks

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Supervision

  • 1 to 2 people
  • Work conditions and physical capabilities

  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail
  • Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent written communication
  • Initiative
  • Organized
  • Team player
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 hours per week

About Kids & Company

CEO: Victoria Sopik
Revenue: Unknown / Non-Applicable
Size: 1001 to 5000 Employees
Type: School / School District
Website: www.kidsandcompany.com
Year Founded: 2002

support technician
Kids & Company

www.kidsandcompany.com
Richmond Hill, Canada
Victoria Sopik
Unknown / Non-Applicable
1001 to 5000 Employees
School / School District
Preschools & Childcare Services
Education
2002
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