Job description
- Education: Secondary (high) school graduation certificate
- Experience: 2 years to less than 3 years
- Research and development institution
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Basic security clearance
- Fast-paced environment
- Attention to detail
- Sitting
- Accurate
- Client focus
- Initiative
- Organized
- Team player
- Do you have previous experience in this field of employment?
- Remote work available
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
Work setting
Tasks
Security and safety
Work conditions and physical capabilities
Personal suitability
Screening questions
Workplace information
About Kids & Company
CEO: Victoria Sopik
Revenue: Unknown / Non-Applicable
Size: 1001 to 5000 Employees
Type: School / School District
Website: www.kidsandcompany.com
Year Founded: 2002