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Job Description:

At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing and modern workplace.

Our DXC IT Outsourcing services provides customers with reliable, optimized, and secure mission-critical systems at lower cost. We manage and simplify existing infrastructure investments and provide a way forward to modernize IT, including moving portions to the cloud.

ABOUT THIS ROLE:

Our Tech Bar Support Tech provides on-site PC support to account customers. Performs complex software installations, PC reimages, PC setups, PC software and hardware troubleshooting, software upgrades, maintenance on hardware/software and equipment. Extensive knowledge supporting Windows 10 / 11 in a corporate environment. MAC experience a plus. Education: College or equivalent

WHAT YOU’ WILL DO:

• Problem-solve and Troubleshoot PC Software and Hardware related issues.
• Ensure proper recording, documentation and closure in ticketing system.
• In-depth knowledge of Windows and Mac operating systems
• Communicate effectively with a positive and confident attitude
• Show empathy towards the customer.
• Maintaining strong customer relations

WHO YOU ARE

• 7+ years of experience

• Installing and configuring Windows and MAC Workstations
• Hardware and software support for PC Hardware (Docking Stations, Monitors and Keyboards, etc.)
• Windows, MS Teams, MAC, MS Office, VOIP, IP, VPN

In addition to above requirements, our ideal candidate will also:

• Strong communication skills
• Excellent client relationship
• Work independently

Work Environment

• Work at client site in Atlanta, GA

Joining DXC connects you to brilliant people who embrace change and seize opportunities to advance their careers and amplify customer success. At DXC we support each other and work as a team — globally and locally. Our achievements demonstrate how we deliver excellence for our customers and colleagues. You will be joining a team that works to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship.

At DXC we put our people first. In managing COVID-19, our actions are focused on the health, safety and well-being of our colleagues and their families and our approach is to encourage and support masking, testing and vaccination. With our Virtual First strategy the majority of our workforce now works remotely and will continue to do so. We recognize that requirements and availability around masking, testing and vaccination vary by location, and we continue to monitor and conform with government regulations and customer requirements specific to each location.

DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age, or genetic information. DXC's commitment to diversity and inclusive selection practices ensures qualified long-term unemployed job seekers receive equal consideration for employment. View postings below.

We participate in E-Verify. In addition to the already-identified posters, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster, and any state or locality-specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state, and locality postings. Postings are available in English and in Spanish, where required. View postings below.

Disability Accommodations
DXC is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. If you are an individual with a disability, a disabled veteran, or a wounded warrior, and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email at least one week in advance of your interview.
Please note: DXC will respond only to requests for accommodations due to a disability.

Salary Range Disclaimer
For individuals assigned and/or hired to work in the following states California, Colorado, Connecticut, Delaware, Illinois, Louisiana, Maine, Maryland, Massachusetts, Minnesota, Nevada, New Hampshire, New Jersey, New York, Ohio, Oregon, Rhode Island, Vermont, Virginia, Washington, DXC is required by law to include a reasonable estimate of the compensation range for this role.

The base salary range represents the low and high end of the DXC salary range for this position. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs. The range listed is just one component of DXC's employee compensation package. Other rewards may include a vacation policy and region-specific benefits.

At DXC, it is not typical for an individual to be hired at /near the top of the range. A reasonable estimate of the current range is $51,600.00 - $77,400.00 USD Annual.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. View postings below.

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

Postings link

Disability Accommodations

If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email.

Please note: DXC will respond only to requests for accommodations due to a disability.