Find More Than 10K+
United Kingdom Jobs

Our client, a non-profit organisation who pride themselves on their company values and services, are currently going through an exciting growth period. An opportunity has arisen for an IT professional to join their IT team. This will be a full time, permanent position based from their welcoming offices in Tewkesbury.

The ideal candidate will have previous experience working within an IT Support role with responsibilities including desktop support, hardware and software. To be considered you must have a passion for IT with the ability to manage and prioritise multiple activities. You must also have experience of Windows 10 and Networking (TCP/IP, DNS, DHCP).

As our client are going through a continued growth period this is a really exciting time to join the business, they love to promote from within so progression opportunities will be available at all angles.

Responsibilities:

• Delivering onsite and remote support and escalating IT issues when necessary

• Utilise investigation lines of questioning to perform effective and informative fault finding and

troubleshooting activities

• Delivery and installation of end-user hardware

• Diagnosing and resolving hardware-based technical issues

• Supporting and maintaining on-premise and cloud based Microsoft server/desktop environments

• Active directory / Office 365 Administration

• Installation of software to desktops and laptops

• Anti-virus installation and management

• Maintaining and updating technical documentation as delegated

Candidate Attributes:

• A passion for IT, with experience of working in an IT support Team

• Ability to manage and prioritise multiple activities

• Have a proactive and friendly approach with effective communication skills

• Windows 10, Networking (TCP/IP, DNS, DHCP

Hours: Monday – Thursday 8:30am – 5pm, with an early finish on a Friday, 8:30am – 4:30pm

Salary: Up to £26.5k per annum + excellent company benefits including 28 days holiday + bank holidays, Christmas shutdown, free onsite parking, cycle to work scheme, fantastic pension scheme, death in service, company events and discounted gym membership