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Job description

Mak Community Care are looking to recruit a number of Support Team Members to work across all our sites within Lincoln, Gainsborough and Saxilby.

Experience isn't essential as training will be provided.

The role is to support people within their own homes with day to day living tasks such as cooking, cleaning, attending appointments and accessing the community for various activities.

We are seeking individuals that work in a person centred way, that are confident, and who can work with minimum supervision.

A full induction and training will be provided, flexible working hours to suit your needs, opportunities to develop and career progression within the company for the right candidates.

Must be able to travel effectively to and from work.

Further details shall be provided at interview.

Job Type: Full-time/Part time, hours to be discussed at interview.

Salary: £11.00 per hour

JOB DESCRIPTION

Support Team Member

Accountable to: Registered Manager / Senior Management Team

Summary of Role

To provide needs led service to adults with a range of disabilities which will include Mental Health, Autism, Learning & Physical Disability by adopting a person-centred approach that fosters self awareness, personal growth and gives each person the strongest voice with regards to decision making and lifestyle choices.

MAIN RESPONSIBILITES, TASKS & DUTIES

· To lead on the day-to-day responsibility of individuals as set out in care / support plans, ensuring a person-centered approach and appropriate reporting, and recording.

· To provide hands on support to all people we support as set out in support / care plans.

· To oversee and participate in the delivery of services to the people we support.

· To provide effective leadership as an individual team member through the implementation of Rota’s, planned sessions / activities, hands on support and mentoring in all aspects of support and personal care.

· Be familiar with the administrative records of the service and ensure that all records are kept up to date, accurate and archived.

· To effectively lead by example, motivate and mentor colleagues.

· To ensure that environmental hygiene of all building bases are a priority of all the staff and appropriate cleaning maintenance routines of the building bases take place, before, during and after all sessions.

Support

To actively participate in and oversee the delivery of care to the people we support to ensure that their physical, social, intellectual, and emotional needs are met and ensuring dignity, choice, independence, and respect always.

To be responsible with the management team for the preparation, implementation, review, and update of all care/support plans in line with individual personal wishes and preferences involving the person we support, parent, carers and other professionals as appropriate in line with MAK Community Care policies.

To be responsible with the team for continual monitoring of each person we support with health needs by ensuring access to healthcare services and monitoring of health-related care documentation and assessments. To include appropriate liaison with people we support, relatives, carers, manager and relevant staff.

To ensure that people we support are given choice and their independence is respected through appropriate risk management involving all parties and ensuring accurate up to date record keeping.

Encourage people we support to be involved in their service, welcome and encourage people we support participation in activities so that they can participate in meaningful and involving activities and remain emotionally and intellectually stimulated.

Implement, facilitate, and assist team members to produce session plans that ensure new activities and experiences take place at regular intervals or as required to prevent stagnation, while promoting new and exciting ideas.

Support and work closely with people we support, staff members, parents and carers, offering them professional and emotional support, sensitive to individual need.

Values and Attitudes

• To effectively lead by example, motivate and mentor team members.
• Appropriately support new team members to the service during their induction.
• Support the team member with identified training needs.
• Support individuals in a non-judgemental way based on the principals of anti- discriminatory practice.
• To treat individuals with respect and encourage them to express their individuality.
• To be positive and passionate about services and actively looking to improve and develop activities and session so they continue to be meaningful and meet agreed outcomes.
• To support and mentor colleagues and work with the Registered Manager to take ideas and apply them to sessions that inspire, motivate, and build experiences for the people we support.

General duties

· Understand and observe all relevant regulations and MAK Community Care policies and procedures.

· Be familiar with the administrative records of the service and ensure that all records are kept upto date and archived as appropriate.

· To actively undertake personal care tasks while being aware of dignity and respect for the people we support as necessary to meets individual needs. (This is limiited due to the people we support generally been very able in this area).

· To follow appropriate procedures in the event of accidents/ emergencies e.g., fire, missing person, medication miss-administration.

· To liaise with managers and oversee / ensure logistical organisation of the people we support to ensure affective service and session delivery.

· Ensure that the building is always secure whilst on duty and the people we support always remain safe.

· Ensure appropriate and agreed staffing levels are maintained in liaison with the Registered Manager.

· To advise the relevant persons with respect to the repairs and maintenance of the building.

· To be flexible and work to the needs of the service.

· To be approachable and supportive to staff and managers.

To attend staff meetings when appropriate and to be available for supervisions and appraisals as agreed.

· To attend appropriate training and development sessions as agreed with line Manager.

· To always maintain confidentiality.

· To liaise with the management team to implement and input into care / support plans and risk assessments as required.

· To ensure relevant information is effectively communicated to the staff regarding all aspects of an individual’s support and care or organisational policy and procedure.

· To carry out any reasonable duties as requested by the Manager.

· To be aware of and comply with safe working practices as laid down by the Health and Safety at Work Act.

· To uphold and promote equal opportunities, dignity and respect in employment practice and service delivery.

· Report any disclosure of or concerns of Safeguarding to the Registered Manager and follow safeguarding procedures.

To attend staff meetings when appropriate and to be available for supervisions and appraisals as agreed.

· To attend appropriate training and development sessions as agreed with line Manager.

· To always maintain confidentiality.

· To have a hands-on approach to ensure appropriate hygiene levels of all properties are a priority of all the support team and appropriate cleaning maintenance routines take place, to ensure compliance with tenancy agreements.

This Job Description sets out the responsibilities of the post at the time it was drawn up. Such responsibilities may vary from time to time without changing the general character of the post or level of responsibility entailed. Variations are a common occurrence and do not of themselves constitute additional responsibilities.

MAK Community Care Limited

February 2021

Job Types: Full-time, Part-time, Permanent
Part-time hours: 35 per week

Salary: From £11.00 per hour

Benefits:

• Casual dress
• Company events
• Company pension
• Referral programme

Schedule:

• 12 hour shift
• 8 hour shift
• Day shift

Supplemental pay types:

• Bonus scheme
• Loyalty bonus
• Performance bonus

Language:

• Polish (preferred)

Shift availability:

• Day shift (preferred)
• Night shift (preferred)
• Overnight shift (preferred)

Willingness to travel:

• 25% (preferred)

Work Location: On the road

Reference ID: MAK-Lincs