support specialist

support specialist London, England

Plastexe limited
Full Time London, England 35360 - 12.04 GBP HOURLY Today
Job description

To support the rental management of our bike hangar scheme we are currently working on migration to a new software platform.

Key responsibilities: Active travel support

  • To assist the team to provide, maintain, implement, review and pro-actively improve the services provided by the Active Travel Team.
  • To respond to correspondence, ensuring Council deadlines are met.
  • To assist in the maintenance and creation of local IT applications, such as Excel, Access, Word.
  • To develop general office processes and procedures.
  • To assist in the execution and development of financial processes and systems.
  • To ensure that internet pages are up to date and continuously improved as directed by your line manager.
  • Be the first point of contact for all customer and internal enquiries.
  • Ensure that the team is represented accurately in all forms of communication.
  • Manage the arrangements of team meetings, producing and distributing minutes.
  • Ensure that the highest standards of accuracy and clarity are achieved.
  • To deal with telephone enquiries for the service.
  • Improve communication channels with other services to facilitate a better integration of schemes.

Job Types: Full-time, Contract
Contract length: 8 months

Salary: £17.00 per hour

Benefits:

  • Cycle to work scheme
  • Flexitime
  • Free parking

Schedule:

  • Flexitime
  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Education:

  • A-Level or equivalent (required)

Experience:

  • Customer service: 2 years (required)
  • Administrative: 3 years (required)
  • Travel Support Officer: 2 years (required)

Work Location: In person

Reference ID: RQ975219

support specialist
Plastexe limited

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