support specialist London, England
Plastexe limited
Full Time
London, England
35360 - 12.04 GBP HOURLY Today
Job description
To support the rental management of our bike hangar scheme we are currently working on migration to a new software platform.
Key responsibilities: Active travel support
- To assist the team to provide, maintain, implement, review and pro-actively improve the services provided by the Active Travel Team.
- To respond to correspondence, ensuring Council deadlines are met.
- To assist in the maintenance and creation of local IT applications, such as Excel, Access, Word.
- To develop general office processes and procedures.
- To assist in the execution and development of financial processes and systems.
- To ensure that internet pages are up to date and continuously improved as directed by your line manager.
- Be the first point of contact for all customer and internal enquiries.
- Ensure that the team is represented accurately in all forms of communication.
- Manage the arrangements of team meetings, producing and distributing minutes.
- Ensure that the highest standards of accuracy and clarity are achieved.
- To deal with telephone enquiries for the service.
- Improve communication channels with other services to facilitate a better integration of schemes.
Job Types: Full-time, Contract
Contract length: 8 months
Salary: £17.00 per hour
Benefits:
- Cycle to work scheme
- Flexitime
- Free parking
Schedule:
- Flexitime
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Education:
- A-Level or equivalent (required)
Experience:
- Customer service: 2 years (required)
- Administrative: 3 years (required)
- Travel Support Officer: 2 years (required)
Work Location: In person
Reference ID: RQ975219
